Job Title

About AgAmerica AgAmerica is the nation's largest independent financial firm for Rural America and the first nationwide agricultural mortgage REIT of its kind. We bring a holistic approach to agricultural finance, providing resources and counsel that go beyond the confines of traditional financial institutions to support the long-term success of farmers, ranchers, and rural landowners nationwide. Our strength lies in our people, united in a deeper purpose and collective desire to serve the American Farmer and help Rural America thrive.Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.JOB SUMMARYAs a Junior Associate in the Inbound Relations department, you work part-time on-site with the Inbound Sales team. Your role is to help drive business development and ensure that both new and current customers have a positive experience throughout the loan application and approval process. This role serves as a key point of contact by answering inbound calls, building rapport, and gathering information to help connect customers with the right financing solutions.To be considered for the position, you should have strong people skills and the ability to communicate clearly and professionally with customers. After thorough training, you will be expected to speak with customers independently, document interactions accurately, and collaborate closely with teammates and other departments to ensure customer requests are facilitated promptly. This role will also support outreach efforts, including having availability on Saturdays for customer outreach as needed. The ideal candidate is flexible, accommodating, and comfortable adjusting quickly as priorities and tasks change, while gaining hands-on experience in sales, customer engagement, and agricultural lending.JOB DETAILSPosition Type: Part-time, entry-levelSchedule: 30 hours/week (weekday hours) with availability on Saturdays for customer outreach as neededCompensation: Hourly rate based on experienceBenefits: Training and mentorship, supportive team environment, mission-based company, open workspace, dog-friendly office, and regular team gatherings.JOB RESPONSIBILITIESPromptly answer inbound calls and engage with customers/prospective customers to understand their needs and next stepsProvide outstanding customer service by addressing inquiries, concerns, and requests efficiently and professionallyBuild rapport and nurture relationships through follow-up and outreach to support pipeline growthParticipate in customer prospecting efforts, including availability on Saturdays as neededDevelop and maintain a working knowledge of AgAmerica products and customer journeys through training, coaching, and team collaborationCollaborate with Production and other internal teams to help facilitate customer requests in a timely mannerCollaborate with Marketing team members to support inbound lead generation campaigns and related follow-uAccurately capture and maintain customer details in Salesforce and utilize tools such as Dialpad, Teams, and Outlook to communicate and follow upPREFERRED QUALIFICATIONSCurrently working toward a Bachelor's degree or higher (business, finance, agriculture, or related field preferred)Sales and/or customer service experienceComfort using Salesforce (or similar xijylhu CRM) and phone/communication tools; experience with Dialpad, Teams, and Outlook is a plusInterest in agriculture and/or financing; agricultural background or exposure preferredStrong written and verbal communication skillsStrong interpersonal skills and ability to build rapport with customersAccommodating and flexible; able to adjust quickly to changing tasks and priorities CORE COMPETENCIESSelf-starter with a goal-oriented mindset eager to learn, contribute, and meet performance expectationsAbility to collaborate across different teamsStrong attention to detail with the ability to multitask and prioritize efficientlyAGAMERICA MISSIONTo know the farmerTo counsel the farmerTo provide a financial structure that allows the farmer to thrive in good times and to sleep well during tough timesTo celebrate the critical role of the farmer in America, and to champion all that the American farmer represents in a changing worldPI4794469f3356-31181-40208842