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About WFSJoin our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?Job SummaryThe Lead Agent Cargo/ Operations Coordinator The Operations Coordinator provides continuous operational and administrative support to ensure safe, compliant, and efficient flight operations. This role serves as the central coordination point between flight crews, dispatch, vendors, airport authorities, and internal teams. The position requires the ability to work 12-hour shifts in a fast-paced, time-sensitive environment and a demonstrated willingness to develop toward future Loadmaster certification.Perform work according to Company rules and regulations.ResponsibilitiesCoordinate and manage daily flight operations and documentationPrepare, review, and maintain flight foldersServe as the primary communication for flight crews, dispatch, ramp, and vendorsMonitor inbound and outbound flights and update schedules and gate assignmentsCoordinate aircraft parking, gate usage, and ramp positioningCommunicate ETAs, delays, and operational changes to all stakeholdersEnsure compliance with CBP and regulatory documentation requirementsMaintain accurate operational records and reportingProvide administrative and office supportVEOCI data capturing and file review Minimum RequirementsHS Diploma, GED or Equivalent.Minimum typing speed of 30 WPM.Must be at least 18 years of age if position requires driving cargo handling equipment.Must have a valid driver's license and Port Authority or Airport Authority (if applicable) permit to use ramp side service roads.Ability to drive all cargo handling equipment.Key RequirementsAbility to work 12-hour shiftsStrong organizational, communication, and multitasking skillsHigh attention to detail and operational accuracyWillingness and eligibility to become a certified LoadmasterAbility to perform effectively under pressureCommitment to continuous learning and professional growthBasic to intermediate proficiency in written communicationModerate Computer literacy (Microsoft, etc.)Bilingual proficiency (English and Spanish preferred)Preferred Skills Ability to read, write, fluently speak and understand the English language Previous lead experience helpful Knowledge of company operations Excellent written and oral communication skills. Knowledge of Worldwide Flight Services Rules and Regulations helpfulPhysical Requirements/Working ConditionsAbility to lift up to 70 lbs. No exceptions.Ability to step up to an above ground level.Ability to handle the stress of a fast-paced eight-hour shift.Work Schedule12-hour shifts, including days, nights, weekends, and holidaysProfessional DevelopmentParticipate in cross-training and station operations developmentDemonstrate readiness and commitment to pursue Loadmaster certificationComplete required training and testing for Loadmaster and Station Representative rolesPerks & BenefitsWant your pay in advance? Access your pay when you need it through DailyPay app! Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more! Need quality medical care? Multiple options for both full and part-time employees! Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More! Looking to stay healthy and improve your life? Wellness Programs offered to all employees! Want to invest in your future? 401k program offered! Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.