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Job Title


Field Operations Network Supervisor


Company : MetroNet


Location : Des Moines, IA


Created : 2026-04-13


Job Type : Full Time


Job Description

Love Your Mondays again!Join the Future of Connectivity with Metronet!Are you ready to launch your career with one of the nation's fastest-growing fiber-optic powerhouses? Welcome to Metronet, where we don't just build networks; we build communities.Field Operations Network SupervisorAs a Field Operations Network Supervisor you will be responsible for managing all Network Fiber Technicians operations in the assigned geographic area. As well as ensure all terminating, spicing, bonding/grounding, documenting, and testing of all fiber optic cables is done correctly to ensure operational efficiency.ESSENTIAL JOB FUNCTIONS:You will oversee the selection, hiring, and career development of all field techniciansYou will help establish and maintain a standard for equipping technicians with tools and test setsYou will manage the company tools and test set inventory and quickly address 'loss' issuesYou will help develop a supporting training and skills development curriculum for both new hires and existing employee and maintain its currencyYou will manage workplace safety and provide safety training to employees as requiredYou will manage both the productivity and quality of work down to the individual employee levelYou will develop and maintain a district out-of-hours call out scheduleYou will provide support to the video engineering and facilities engineering departments with the planning and maintenance functions for hub sitesYou will assist the video and network engineering teams with the planning of all MetroNet hub sites in terms of advising as to their location, size, exterior appearance, and internal layout.You will support the monitoring and maintenance of all hub site electronics and peripheral systemsYou will assist with troubleshooting equipment failures and service affecting problemsYou will rapidly respond to any security or equipment alarmsYou will support Outside Plant with repair and maintenance activitiesYou will work with OSP manager to develop OSP preventative maintenance routines to minimize potential outagesYou will provide assistance as needed with OSP repair and restoration activities.You will ensure OSHA, NESC, NEC, and MetroNet safety regulations and precautions are followed for all work activitiesYou will keep up-to-date with FCC and other regulatory requirements and standardsYou will manage vehicle inventory, tools, test set utilizationAll other duties as deemed necessaryJOB QUALIFICATIONS AND REQUIREMENTS:Highschool diploma, GED or similar3-5 Years splicing experience1-2 years supervisor or leadership experiencePrior hands-on experience with the installation and maintenance of customer inside wireExperience working with Microsoft Word, Excel, or other Microsoft productsMust be legally authorized to work in the U.S.Join us and find out what it means to love your career!At Metronet, we are committed to delivering cutting-edge technology combined with exceptional customer care. Our 100% fiber-optic technology ensures that we provide our customers with some of the fastest internet speeds in the world. As industry leaders in fiber-to-the-premise TV, voice, and internet services, we're not just focused on expanding our networks-we're focused on enriching the lives of those we serve.We value our associates because they are the cornerstone of our success. By joining the Metronet family, you're stepping into a rewarding career in technology with a company dedicated to your growth and success. We're in it to win it, and a key part of our strategy is to strengthen our business-to-business technology sales team with talented and hard-working individuals who aspire to be the next generation of technology leaders.Recognized as one of the Best Places to Work, we offer a competitive total compensation package, including 80% of medical premiums paid by the company, company-paid disability and life insurance, and a 401(k)-company match with immediate vesting. Plus, enjoy discounted services within our coverage areas and thrive in a locally owned, friendly, and fun atmosphere.Discover more with Metronet - a company where your success builds stronger communities, and your future is limitless.Metronet is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sexual orientation, gender identity, race, gender, religion, age, national origin, color, disability, or veteran status. EOE/Minority/Female/Disabled/Veteran#LI-OS1 Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.