Job Title

The Passenger Facilitation Co-op will help: * Provide process engineering and internal consulting services * Participate in data collection efforts for projects that impact cross-functional departments * Measure and analyze current the TSA and Customs and Border Protection wait time performance * Identify and implement improvements to existing processes to increase efficiency, productivity, and performance * Recommend ideas for new ways to provide optimal customer experience * Evaluate impact of proposed operational changes * Write and manage various data queries using VBA and SQL * Practice safety conscious behaviors in all operational processes and procedures Successful candidates will have the opportunity to learn from an Industrial Engineer as well as a team with diverse backgrounds through mentorship, professional development, knowledge sharing, and exposure to industry best practices. Additionally, co-ops will apply academic concepts in real-world settings including, statistical analysis, process flow analysis, modeling, and database management.