ESSENTIAL DUTIES AND RESPONSIBILITIES Primary duties and responsibilities include, but are not limited to, the following: * Promptly welcome all guests and ensure they receive responsive, professional, and gracious service always. Anticipate the guests' needs and respond appropriately with a sense of urgency to maintain a productive working relationship with all guests and deliver necessary items. * Effectively communicate with management, chefs, and culinary staff to fulfill and address any issues or needs requested by guests and other team members. * Clear tables after guests leave, promptly clean tabletops/seating area, thoroughly clean the booths and chairs, and take tableware to the dish room. * Assist servers in pre-bus and busing tables. Pre-bussing includes clearing, wiping tabletops, chairs & booths, and setting tables. * Help set up to-go/pick up area and help deliver to-go orders to host desk to be picked up by guests. * Refill beverages as necessary. * Set and reset tables and side stations before, during and after service periods. * Deliver food orders to tables. * Ensure all machines are cleaned properly. * Fold/roll napkins when needed and keep silverware polished. * Reset tables in a timely and efficient manner. * Participate in Pre-Shift meetings and learn new menu items. * Assist the kitchen in expediting the service process to maintain the flow of service. * Maintain general cleanliness in dining room during service periods. * Responsible for taking, compiling and delivering and putting away warehouse orders. * Any other duties as assigned within the scope of this position. KNOWLEDGE/SKILLS/ABILITIES * Knowledge of and ability to identify menu products. * Must be able to work in a team environment. * Ability to operate a glassware washing machine and to re-fill ice bins and beer bins, utilizing ice machines. * Knowledge of the dish room, including separating silverware, dishes & glassware appropriately * Candidate must be able to communicate in English, both in written and oral form. * Ability of simple reading, math, writing and task completion skills is required. * Must have the following skills: compiling, coordination, following instructions, influencing others, memorization, problem solving, independent judgment, and decision making. * Flexible working all shifts including holidays, nights, and weekend hours as business needs dictate. * Must be a minimum of 21 years of age. EDUCATION and/or EXPERIENCE * Any combination of education, training, or experience that provides the required knowledge, skills, and abilities. PHYSICAL DEMANDS * While performing the duties of this job, the team member is constantly standing, walking, and frequently reaching overhead, bending over, kneeling, and balancing during the duration of their shift. * Must be able to push/pull and lift/carry 50lbs or less frequently. * The team member will constantly have repetitive use of both hands and occasional light and firm/strong grasping motions. * Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision. * The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT * Work performed indoors, alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others on extended shifts around computer equipment and other mechanical devices. * The noise level in the work environment is usually moderate. * Team Member may be exposed to slippery surfaces, fumes/odor and secondhand smoke. * Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Job Title
Grand Café Busser/Runner