Job Title

Relax and recharge at Loews Ventana Canyon Resort, a top choice among Arizona luxury resorts. Whether you explore the best of Tucson or enjoy the stunning Catalina Mountain range, you can consider us your desert oasis. Welcome to a Sonoran Escape for the Senses. Job Specific * Maintains current knowledge of all menu offerings, to include ingredients, preparation method and time required, presentation and appearance * Sets up assigned station with all required supplies, "Mis en Place" * Greets guests in a polite professional manner according to Loews standards * Suggestively sells menu items to guests so as to enhance the dining experience * Records all aspects of guests order accurately and enters guest orders into POS terminal * Coordinates placement of order so that the timing of preparation and delivery flows consistently throughout entire meal * Monitors preparation of individual courses to ensure proper flow * Inspects presentation of all food items to ensure that a quality product is delivered to the guests as ordered * Serves all food and beverage items professionally, according to Loews Standards * Monitors guests at all times, anticipates needs, responds to requests, ensures satisfaction * Prepares and presents accurate, complete guest check * Collects monies due and or applies charges to guest account using POS terminal * Completes end of shift revenue report and cash deposit * Performs all side work duties as assigned by manager/supervisor * Other duties as assigned General * Promotes and applies teamwork skills at all times * Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance * Is polite, friendly, and helpful to guests, management and fellow team members * Executes emergency procedures in accordance with hotel standards * Complies with required safety regulations and procedures * Attends appropriate hotel meetings and training sessions * Maintains cleanliness and excellent condition of equipment and work area * Complies with hotel standards, policies and rules * Recycles whenever possible * Remains current with hotel information and changes * Complies with hotel uniform and grooming standards Qualifications * High School diploma or equivalent * One + years experience as a Food Server in high volume, upscale Hotel or Restaurant environment * Thorough knowledge of food terminology, food service techniques and sanitation standards * Exceptional guest service skills * Basic computer skills * Ability to stand, walk, stoop, bend and lift trays weighing up to 35 pounds repetitively during entire shift * Ability to work flexible schedule to include weekends and holidays