Job Title

Ensure that Self Direct Providers (SDP) and members are enrolled in Acumen and are trained to use the Electronic Visit Verification System (EVV). Audit enrollment for completion.Train new Health Coordinators (HC) in Acumen's EVV system as it relates to SD.Track and monitor monthly submission of time entries. Monitor EVV time punches. Contact SDPs regarding incomplete time entries and make corrections appropriately.Maintain payroll tracker. Notify HC's when authorizations are due.Complete payroll prep and approve pending entries in Acumen's EVV system.Process self-direct payroll payments by coordinating with Finance and AccountingReport any voids or credits to Finance and AccountingMonitor monthly manual entries and do remedial education to SD providersRespond to Finance and Accounting with any inquiresRespond to member and Health Coordinator inquiries regarding Self-Direct EVV time punches and authorized hours and paychecks. Receive inbound calls from and make outbound calls to QUEST Integration members.Performs all other miscellaneous responsibilities and duties as assigned or directed. Associate's degree and one year of related work experience; or the equivalent combination of education and related work experience.Effective verbal and written communication skills.Basic knowledge of Microsoft Office applications. Including but not limited to Word, Outlook, and Power Point.Intermediate working knowledge in Microsoft Excel.