Job Title

Apply Now PURPOSE: The NPA Intermittent position provides clerical and operational support to ensure continuity of services during staff absences, peak workload periods, and staffing transitions. This role will require increased hours during the back-to-school season and temporarily expanded hours at the start of employment until a new staff member is hired. Essential Duties and Responsibilities: * Regular front desk duties. * Working the front desk when full-time employees are off-site, on PTO, absent due to call-ins and providing outreach support to the community. * Updating and maintaining referral documents. * Transferring and uploading documents into patient charts. * Uploading documents to O: drive. * Inactivate patients in SMV. * Updating tally sheets. * Supporting NPA-related administrative tasks. * Organizing and maintaining cage files and materials. * General clerical and operational support as needed. * Filling in Passports as needed. * Community outreach. Schedule & Hours: * Regular Schedule: 12 hours/week: * In-office on Tuesdays and Thursdays, 9:00 a.m. - 4:00 p.m., 30-min lunch. * Up to 20 hours per week as needed. * Peak Period (Back to School): * Up to 40 hours per week during back-to-school season. * Temporary Increased Hours: * Additional hours may be required at the beginning of the role until a new staff member is hired. These hours/days may vary depending on the need. * Flexibility Required: * Hours may increase to cover staff PTO, off-site assignments, or call-ins * Last-minute coverage may be needed * Vital Records and Passports * Greets visitors and determines nature of visit. Provides information to visitors and answers questions regarding public health programs and services or refers to appropriate person. * Receives, screens and directs telephone calls to appropriate person. Provides information to callers. * Takes and relays messages. * Collects fees, prints receipts, processes accounts receivable and enters them into Finance Department program MUNIS * Completes online training and receives certification to execute passports * Utilizes QLess for appointment management * Assists with processing requests for birth and death certificates. * Maintains logs and verifies accuracy of data. Closes and/or files records after data entry. * Checks eligibility for Medicaid. Prints and mails paperwork for Medicaid companies. * Processes birth and death applications and enters into computer to generate certificates. Registers death certificates from funeral homes. * Administrative: * Provides clerical support to administrative staff and administrative assistants. * Assists with mass mailings, data entry, filing, or balancing accounts. * Instructs clients on how to complete demographic forms, fee determination forms and consent forms. * Prepares Medicaid claim forms for submission to various providers. Posts Medicaid payments to client account. * Records clinic specimens and packages them for transport by various couriers. * Inventories supplies and places orders as needed. * Cleans clinic and office space as necessary. * May be assigned to any nursing program section. * Works on special projects. * Performs other duties as assigned. * Requirements * Education * General/tech high school diploma or GED equivalent. * Job Experience * 1-3 years of experience. * Requires one-year general clerical experience. * Knowledge, Skills and Abilities * Must have general clerical experience, preferably in a clinic, day care, or customer service setting. * Employment is contingent on successfully passing a full criminal background check. * Requires successful completion of the Advanced Clerical skills testing consisting of the following: * Data Entry * Microsoft Outlook * Customer Service * Please call the Human Resources office at 636-949-7320 to register for clerical testing to be completed online or in person. * If you completed clerical testing prior to 8/13/25, please note that our clerical testing has changed, and you may be required to retest. Please contact Human Resources at 636-949-7320 for more information. TO APPLY: All applications must be submitted using the APPLY NOW link above. We do not accept faxed, e-mailed or print applications. Applications will be accepted on a continuing basis until the position is filled or a sufficient number of qualified candidates have applied. St. Charles County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. St. Charles County is a drug and alcohol-free workplace. A pre-employment drug screen is required for all positions.