Job Title

JOB SUMMARY:This position oversees the direct management of the assigned clinical area and is responsible to achieve department and organizational goals to ensure optimal outcomes for designated patient populations within an approved operating budget. Responsible for the hiring, mentoring, counseling and continuous evaluation of departmental staff with authority to terminate with Human Resource direction and support. Maintain effective inter and intradepartmental communication to promote the Mission, Vision and Values of Shenandoah Medical Center. Provide leadership and expertise by facilitating an atmosphere of interactive management, leadership and the development of collegial relationships among all team members. Contributes to the development and implementation of day-to-day operations, and attainment of organization and departmental goals. Accountable for Quality initiatives. Promotes standard-based practice with staff and upholds compliance with state and local regulatory agencies.As a Manager within SMC, responsibility includes primary accountability to one or more departments and/or supervision of eight (8) or more clinical employees. Expectation of obtaining and maintaining up to date, evidence based practice training within assigned specialty. AREAS OF RESPONSIBILTY:Emergency Services Manager -Emergency Department, Trauma Certification, Emergency Preparedness Program, Stroke Readiness Program,, ED Provider Orientation and ongoing education Active participation on following work groups: Bariatric Patient Care TeamEmergency preparedness (SWIPP): Coordinator Interdisciplinary team with Primary Care ClinicLeadership CouncilProduct Evaluation Quality Assurance Sepsis Team: CoordinatorStroke Readiness Team Organizer & Facilitator for the following Medical Staff Committees: Emergency Services Committee Trauma Committee ***Attendance at daily SMC Facility Huddle is required. QUALIFICATIONS: Education and/or Experience Graduate of an accredited school of nursing as Registered Nurse Active State of Iowa (or compact agreement) nursing license Bachelor's degree upon hire or satisfied completion within eighteen (18) months of hire and/or experience in managing multiple areas of focus simultaneously and/or prior leadership experience in a business department role. Minimum two (2) years of experience in the assigned clinical area Previous experience in a leadership style position Certificates, Licensure, Registrations Currently licensed as a Registered Nurse (RN) in the State of Iowa (or equivalent compact agreement) Basic Life Support (BLS) required upon completion of orientation Advanced Cardiac Life Support (ACLS) required upon completion of orientation Interdepartmental certification required within six months of position acceptance including one or more of the following; TNCC, NIMS, CCRN, MEDSURG-BC, CNOR, CAPA, CPAN, BCEN, RNC-OB or comparable certification. General Knowledge, Skills and Abilities Effective communication skills Demonstrated Leadership skills Demonstrated initiative, teamwork and flexibility Basic PC skills Desire to perform at an exceptional level of engagement. Ability to facilitate a collaborative approach to challenging personnel issues GENERAL REQUIREMENTS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the general knowledge, skill, and / or ability required: Ability to calculate figures, add, subtract, multiply and divide Ability to generate, read, interpret, and take action as it relates to national and state regulations, operational and organizational policy/procedures Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form Ability to write reports and correspondence Ability to effectively present information Ability to work cooperatively and communicate effectively to maintain good working relationships Ability to work with skill in identifying problems; making frequent decisions regarding method of performance • Ability to problem solve and lead others in the coordination of patient care• Excellent organizational skills with the ability to accomplish multiple tasks, ability to manage projects, and demonstrates time management skills.• Ability to manage projects, demonstrate time management skills and organizational skills• Ability to work as a team member or leader in a variety of situations.• Ability to demonstrate responsibility, accountability, and authority• Ability to use critical and creative thinking skills and tools• Ability to serve as a mentor to staff in use of data and quality management. • Is self-directed and motivated to work toward better outcomes in any situation and to improve patient care• Ability to promote professional nursing image within the hospital and the community• Ability to coordinate data collection, analysis and reporting related to continued readiness activities and quality/patient safety projects• Ability to provide consultation and direction to ensure programs and services are implemented at the highest standards of quality and patients receive the highest standard of care EQUIPMENT, TOOLS, MATERIALS: Patient Care Equipment Calculator Computer and printer Fax, scanner, and copy machine General office materials/supplies Information Systems Telephone system Clinical tools are provided by employee including appropriate dress code apparel, stethoscope, writing utensils, and continuing education materials. INFORMATION SYSTEM ACCESS: Patient Age Groups ServedNeonate Infant, Pediatric, Adolescent, Adult and Geriatric ESSENTIAL JOB DUTIES & RESPONSIBILITIES 1. Manages all aspects of department operations effectively and efficiently.• Oversees day-to-day operations, which includes problem solving issues and ensuring effective processing.• Develops and documents department procedures to ensure consistent and accurate processing.• Works with other departments in providing services and resources.• Monitors workflow and departmental processes.• Develops and maintains department policies.• Sets and achieves department goals and objectives. 2. Utilizes the nursing process, for the performance of patient care, to assess, plan, intervene, and evaluate patient care to achieve prioritized patient outcomes according to the RN scope of practice.• Performs complete admission assessment.• Performs comprehensive nursing assessments in an efficient and effective manner. • Conducts full body system analysis.• Administers and performs nursing assessment in accordance with the applicable patient type which may include; Acute, Observation, ER, OB and SNF.• Reviews, discusses and implements health care provider orders appropriately and takes appropriate measures if there are questions.• Responds to call lights and patient needs in a timely fashion.• Recognizes abnormal symptoms/changes in patient condition, establishes priorities and takes appropriate action.• Serves as a patient advocate.• Performs patient rounding for all patient assignments.• Evaluates patient progress toward desired outcomes prior to discharge. • Demonstrates personal accountability in the delivery of patient care in a competent, professional and compassionate manner.• Provides intravenous interventions. 3. Collaborates with healthcare providers to coordinate medical and nursing management of patient care.• Promotes team concept through effective communication regarding patient condition, patient care plan and patient satisfaction with appropriate individuals that are involved in the patient's care.• Works effectively with ancillary areas as part of the team approach to patient care.• Directs patient support team members effectively and appropriately.• Demonstrates initiative and flexibility in the provision of patient care.• Informs and involves CNO regarding patient care issues in a timely and appropriately manner.• Assists in making patient assignments, coordinating admissions, and meeting staffing needs for unit.• Collaborates with the Care Plan team. • Ensures completion of patient and family education throughout the patient's stay and at discharge. 4. Performs emergency treatment as required in accordance with RN scope of practice. • Initiates or assists in patient care in an effective and responsive manner as each situation requires.• Triages each emergency situation appropriately and involves other resources as appropriate.• Administers and performs emergent care in accordance with the applicable patient population type which may range from newborn to geriatrics. • Follows emergency policies, procedures and protocols in an effective manner. 5. Promotes and ensures patient and staff safety in all aspects of responsibilities.• Administers medications, treatments and procedures in a timely and safe manner according to health care provider orders and nursing policy, including appropriate performance of standard precautions, using two patient identifiers, and performing patient risk assessments every shift.• Utilizes proper body mechanics, transfer/lifting techniques to minimize fall risk to patient and injury to self.• Implements infectious disease controls as appropriate including isolation procedures, proper use of hand washing and gloves.• Follows proper procedures for wasting narcotics and disposal of sharps and hazardous materials. 6. Manages and performs employee relations functions effectively to promote a positive work environment, influence retention and enhance communication.• Develops, supports, and actively seeks activities and establishes an environment that promotes recognition and retention for employees.• Communicates effectively and provides feedback to staff which may include department meetings, individual employee meetings, rounding, etc.• Addresses employee issues in an effective and timely manner.• Communicates with CNO and HR regarding employee issues appropriately in an effort to obtain guidance and reduce potential organizational liability.• Enforces and interprets policies and procedures with employees, as necessary.• Administers annual performance appraisal process for staff, with feedback for positive reinforcement of strengths and opportunities for growth/improvement. 7. Recruits and develops a qualified and productive workforce.• Maintains and creates reporting job descriptions.• Recruits effectively for department positions by following established hiring practices and guidelines.• Orients new employees in a thorough manner to department and organizational operations and procedures.• Provides training to department staff in an appropriate and thorough manner.• Offers opportunity for continuing education by sharing own knowledge, accessing internal opportunities, and considering external opportunities to support the continued development of department staff.• Collaborates with the education director to monitor and verify the compliance of staff in regards to maintaining required licenses and certifications, as applicable. 8. Manage departmental financial operations.• Maintains, develops, monitors and reports budgets, expenses, variances and strategic planning for department.• Maintains timekeeping records and updates appropriately and accurately for department staff.• Works with vendors and management, as appropriate, to negotiate best value purchases.• Guides and participates in annual budgeting planning process for areas of responsibility. 9. Performs other duties as assigned. Shift: TBDSpecialty Type: ManagementSub Specialties: All ManagementGeneral Certifications: N/A