About Baptist Health Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as "most preferred" for more than 30 years. We're Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital. Baptist Nassau is currently hiring for a Patient Access Rep II to join our Registration Department at our Baptist Nassau location here in the Jacksonville, FL area.Shift Details: Monday - Friday 8:30am-5pmThis team consists of 28-30 team members during the day in a fast pace,always changing environment. The ED department consist of bedside and desk registration. The PASII is responsible for patient information intake and check-out and ensures proper insurance and payment of patients.The position is in a high-energy and pace environment. There are a number of professional development opportunities including coaching toward PASIII.As a Patient Access Rep II, you will be responsible for:Registering patients accurately and efficientlyUtilizing multiple systems and interfaces Cross-Trained in order to work in multiple patient access areasMaintaining service excellence to patients and visitors for face-to-face and telephonic encountersContributing to PAS Goals as defined annuallyPossessing a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHOMaintaining a professional relationship with all clinical and non-clinical team membersArticulating compliance documentation and ensure completion of required patient consent formsMaintaining patient privacy in accordance with HIPAA guidelinesPatient Access Representative Experience:1-2 years Customer Service Experience Required1-2 years Insurance Experience Required1-2 years Healthcare Experience RequiredThis Patient Access Rep II will be located at Baptist Nassau . If you are interested in this opportunity, please apply now!Primary Location:Nassau - Main Building
Job Title
Patient Access Representative II, Baptist Nassau