Job Title

Job SummaryThe Cardiovascular Service Line Director provides strategic, operational, and clinical leadership for the cardiovascular service line. This role is responsible for the development, coordination, and performance of cardiovascular services across the continuum of care, including inpatient unit, cardiac catheterization laboratories, cardiovascular diagnostics, cardiac rehabilitation, cardiology clinic, and interventional radiology. Accountable to the Chief Nursing Officer to maintain 24/7 leadership and supervision of designated departments so that safe, quality, cost-effective and comprehensive services are provided. Directs the nursing practice of professionals and support personnel in accordance with standards of practice as defined by the Kentucky Board of Nursing and in accordance with the Ephraim McDowell Health nursing professional practice model and collaborative interdisciplinary care delivery system. The director partners closely with cardiologists, advanced practice providers, and hospital leadership to optimize clinical outcomes, enhance patient experience, and ensure financial sustainability. The position leads initiatives that advance quality metrics, operational efficiency, service growth, and physician alignment within the cardiovascular program.. Exhibits F.I.R.S.T values (Friendliness, Innovation, Respect, Service and Trust).Essential Job DutiesPerforms Competent Nursing Practice and Accepts Accountability for Nursing Services Provided to Patients and Families.Maintains a keen awareness of clinical developments within area of nursing practice responsibility.Becomes EMH expert resource in Cardiovascular Services, including chest pain/stroke care, clinical service components, linkages across settings, integrating chronic care support, and collaborating with practitioners.Possesses instinctive ability to prioritize and to identify critical responsibilities and activities.Accountable for problem solving and critical thinking.Effectively organizes workload and plans time efficiently in order to meet deadlines, including data collection and entry into the ACC database, Heart Association, Stroke Certification and Get With the Guidelines systems.Applies knowledge and skills to the practice of cardiovascular nursing.Serves as a patient advocate when appropriate.Promotes the best schedule, and patient plan of care according to identified needs and based on nursing assessment in collaboration with patient, family, and healthcare team by monitoring nursing practice and intervening as necessary.Ensures evidence-based practice by participating in and involving Associates in evaluative research activities to improve care, including new processes in the treatment of chest pain and stoke.Provides guidance for and supervision of Associates by directly leading and evaluating Associates' performance.Evaluates performance of Associates by conducting annual performance summary/competency review and completes prior to due date.Uses the electronic appraisal process as a tool for Associate and Organizational improvement, career development and succession planning.Prepares and administers corrective action and terminations in a confidential manner with diplomacy based on Organizational policies and guidelines.Fosters leadership and growth among Associates.Identifies and grooms potential leadersEnsures appropriate orientation, education, credentialing and continuing professional development for Associates.Provides or facilitates educational experiences for nursing and other students, including chest pain and stroke.Demonstrates knowledge and executes the Team's standards, policies and procedures to ensure safe, effective care for Chest Pain patients. Interacts with others to achieve desired outcomes.Initiates development of teaching tools in order to provide instructional guidance as needed related to the education of the patient, family and/or support person specific to the patients assessed learning needs. Is persistent and realistic in instructional methodology empowering the patient and family to develop skills so they can advocate for themselves.Supports Patient Education Function within Nursing Practice. Consults and collaborates with inter-disciplinary teams to develop and manage education programs for specific populations, including those being treated for chest pain or stroke.Assures that age appropriate, culturally and ethnically sensitive patient and family education goals are incorporated into nursing practice in areas supervised.Initiates development of patient and family teaching tools in order to provide instructional guidance specific to the assessed learning needs. Is persistent and realistic in instructional methodology empowering the patient and family to develop skills so they can advocate for themselves.Collaborates with practitioners and community resources in order to support cardiovascular best practice understanding throughout the EMH service area.Ensures that the Departments Supervised Achieve an Environment and Practice of Respect and Dignity.Defends patient rights and improves care on the unit and in the Organization.Exudes trustworthy behaviors, as noticed by colleagues, patients, and their families.Conducts self in an ethical manner while working toward positive outcomes for the patient and their family.Demonstrates optimism and helps Associates to adapt to changes made in the department.Shows genuine concern for colleagues, patients, and their families.Maintains patient confidentiality and privacy within legal and regulatory parameters and delivers care in a nonjudgmental and nondiscriminatory manner that is sensitive to patient diversity.Promotes care delivery in a manner that preserves patient autonomy, dignity and rights; seeks available resources in formulating ethical decisions, preserves the patient's privacy and refers cases as appropriate to the ethics committee.Assures the impact of and plans strategies to address. Ethnic, cultural and diversity changes in the population; The treatment of specific medical conditions, including chest pain and stroke; Political and social influences; Financial and economic issues; the aging of society and demographic trends as well as; Demonstrates a commitment to incorporating the core concepts of patient family centered care into practice (dignity, respect, information sharing, and participation).Ethical issues related to health care.Advocates for an Environment of Patient Safety and Takes Action to Minimize Work-Related Illness and Injury.Responsible for treatment of patients in a safe environment according to safety guidelines and universal protocols.Benchmarks and reports performance in the reduction of nursing-sensitive outcomes and takes action to incorporate best practices into department operations.Establishes and uses standardized methodology to identify, report, manage, investigate, analyze and trend incidents, "near-misses" or other critical and adverse outcomes.Assumes responsibility for staffing and scheduling personnel.Assures that sufficient Associates are assigned duties consistent with their scope of practice, education, competency, and experience to promote safe practice.Assures consistent application of Human Resources Guidelines.Establishes and uses the standardized methodology to identify report, manage, investigate, analyze and trend incidents, "near-misses" or other critical and adverse outcomes.Participates in recruitment, selection and retention of Associates including staff representative of population diversity so that adequate and appropriate personnel are available.Ensures Shared Nursing Leadership and Accountability for Professional Practice.Values and respects all levels of nursing.Encourages Associates to become self-directed, creative, progressive and visionary thinkers.Motivates Associates by responding to their needs, issues and concerns.Provides an environment that inspires Associates to pursue advanced education and certification.Leads by example by maintaining a commitment to personal and professional growth and development by continuous self-improvement to expand knowledge and skills. Pursues specialty certification, professional membership, and education.Provides expert direction and content understanding in the treatment processes and modalities associated with the care of patients with chest pain or stroke.Encourages Associate feedback and involvement in decisions and development.Develops and maintains a strong team environment, even during Associate conflict or dissension.Participates in nursing and Organizational policy formulation and decision-making involving Associates.Provides peers with constructive feedback regarding their practice through peer review activities.Demonstrates leadership to effect change in healthcare.Foster a Collaborative Interdisciplinary Care Environment that Seeks to Continuously Improve Quality, Access, Patient Experience, and Financial Performance. .Maintains honest, exemplary interpersonal skills while providing open and clear communication of relevant facts.Accepts instruction and suggestions with optimism in an approachable manner.Asks questions when clarification/instruction is needed.Maintains composure during demanding situations.Seeks external best practice solutions as appropriate.Collaborates with community resources in the transportation and emergency treatment of individuals with chest pain or developing stroke.Acts as a positive role model to implement and sustain change in the work environment.Implements complex communication strategies to create, modify, evaluate and enhance health care policy and systems.Achieves Positive Outcomes.Contributes to the achievement of organization and Cardiovascular Service goals, consistent with the mission, vision and philosophy of the organization.Evaluates and modifies standards of nursing practice and scope of services, as appropriate.Endeavors to meet Nursing Administration Scope and Standards of Nursing Administration and American Nurses Credential Center Magnet Standards.Knowledgeable of regulatory standards including federal, state regulations and the accrediting organization requirements.Guides the Organization to achieve and maintain compliance with Chest Pain and Stroke Accreditation Standards.Seeks and Maintains specialty certification as appropriate.Constantly evaluates the quality and appropriateness of Cardiovascular and stroke care.Consistently seeks and addresses opportunities to improve patient care in the department, including equipment and software upgrades that improve service, and support Organizational growth.Understands, teaches and implements the performance improvement process.Completes Performance Improvement responsibilities in a timely and complete manner including development of performance improvement dashboard.Incorporates system level strategies for balancing cost containment and positive patient outcomes.Formulates solutions to problems resulting from practice and contributes to health care redesign.Develops and maintains a positive reputation for involvement in Organization-wide program development.Independently develops and implements multiple department-level action plans, both long-term and short-term to accomplish Organization and service-line performance improvement plans.Actively involved in the budget process, completing operations and capital budget submission.Meets budget, inventory, and productivity targets, and monitors variances and their causes and completes variance reports.Identifies opportunities for cost containment on unit and Organization level and acts upon them.Actively seeks out customer feedback, effectively resolves all patient/family complaints and epitomizes service excellence.Addresses incidents and patient concerns and complaints and accomplishes patient satisfaction goals.Participates with practitioners in the development of service excellence models and actions.Addresses physician requests assuring appropriate follow-up.Exemplifies Teamwork.Takes Administrative Call as assigned.Utilizes discussions to establish mutual goals, trust and loyalty among colleagues.Facilitates a partnership within healthcare team, patients, and families to establish a plan for a healing environment and desired outcomes.Promotes and maintains a positive team environment.Collaborates in a non-defensive manner.Is flexible in assignments and understands compromise.Exudes congenial, humble and resilient behaviors.Demonstrates Caring and Compassion.Promotes the best patient care planning according to identified needs based on nursing assessment in collaboration with patient, family, practitioners, and others in the healthcare team.Applies knowledge of culturally sensitive care techniques to ensure sensitivity to self and others.Develops nurturing, protective relationships with the patients and their families.Embodies humanistic nursing by maintain a calming atmosphere, providing emotional and spiritual support.Engages self in accomplishing patient and family centered nursing in according with the nursing professional practice model.Exemplifies F.I.R.S.T. values in daily work.WORKING CONDITIONS, HAZARDS AND PHYSICAL EFFORT:Works in a well lighted, ventilated and air conditioned area. Long periods in a stationary position and moving around the unit bending are required. Risks exposure to disease, infection and physical strain. Risks exposure to disease, infection and physical strain. Risks exposure to blood, body fluids, and tissue. Must be able to move or position 50 lbs. independently.CONTACTS WITH OTHERS:Patient, family members and significant others, physicians and Associates, other health care providers, community resource personnel, administrative staff and hospital support services.Minimum 4 years of progressive leadership experience in cardiovascular services or hospital operations. Certification in healthcare leadership (NE-BC, NEA-BC, CNML, CENP) or cardiovascular specialty preferred (CV-BC, CVRN-BC, CMC, CSC).