Job Title

It's the people that make the difference. Are you ready to make your impact?Midwest Orthopaedics at Rush is nationally recognized as a leader in comprehensive orthopedic services. The Orthopedic Program at Rush University Medical Center is ranked Top 10 Orthopedics by U.S. News & World Report.Founded in 2003, MOR is comprised of internationally-renowned Orthopedic and Spine surgeons who pioneer the latest advances in technology and surgical techniques to improve the lives and activity levels of patients around the world. MOR doctors are the official team physicians for the Chicago White Sox, Chicago Bulls, Chicago Fire Soccer Club and DePaul University Athletics.Ready to join? The Orthopaedic Concierge Joint Replacement Coordinator is an experienced Physician Assistant (PA) who serves as the primary clinical liaison and care navigator for patients enrolled in the Concierge Joint Replacement Program. This role blends advanced clinical expertise with high-touch patient coordination, ensuring a seamless, personalized experience throughout the entire joint replacement journey-from initial consultation through postoperative recovery. The PA works closely with the orthopaedic surgeon, operating room staff, anesthesia team, physical therapy, and administrative personnel to deliver exceptional clinical outcomes and a premium patient experience.Essential Duties and Responsibilities include the following. Other duties may be assigned.Clinical Care & Surgical SupportPerform comprehensive preoperative evaluations and medical optimization assessmentsOrder and interpret appropriate labs, imaging, and diagnostic studiesManage routine postoperative concerns, including pain management and wound careCoordinate timely intervention for complications or unexpected clinical issuesConcierge Care CoordinationServe as the primary point of contact for concierge patients and familiesDevelop individualized surgical care plansCoordinate all preoperative testing, clearances, and schedulingOversee prehabilitation and postoperative physical therapy arrangementsEnsure streamlined communication between surgeon, ASC/hospital, and ancillary servicesFacilitate rapid access for urgent patient concernsPatient Education & ExperienceProvide detailed education regarding diagnosis, surgical options, implant technology, and recovery expectationsConduct preoperative educational sessions (in-person or virtual)Provide direct availability (within defined program standards) for enhanced patient reassuranceMaintain high patient satisfaction through proactive communicationProgram Development & Quality OversightAssist in development and refinement of concierge program protocolsTrack clinical outcomes and patient-reported outcome measures (PROMs)Participate in quality improvement initiativesCollaborate in program marketing efforts when appropriateSupport development of tiered service offerings and a la carte optionsAdministrative & Operational DutieMaintain accurate and timely documentation in EMRCoordinate billing compliance within concierge model guidelinesParticipate in multidisciplinary case conferencesAssist with ASC case coordination and same-day discharge plannin Education and/or ExperienceGraduate of an accredited Physician Assistant programCurrent PA licensure in the state of practice3-5 years of orthopaedic experience preferredExperience in total joint arthroplasty strongly preferredStrong clinical decision-making skillsExceptional interpersonal and communication abilitiesHigh level of organization and attention to detailCommitment to service excellenceWhat's in it for you? MOR offers their employees a comprehensive compensation and benefits package. Pay Range: $120k-130k Compensation at MOR is determined by many factors, which may include but are not limited to, job-related skills and level of experience, education, certifications, geographic location, market data and internal equity. Base pay is only a portion of the total rewards package. Medical, Dental and Vision Insurance.Paid Time Off and Paid Holidays.Company-paid life and long-term disability insurance.Voluntary life, AD&D, and short-term disability insurance.Critical Illness and Accident Insurance.401(k) Savings Plan.401(k) Employer Contribution.Pet Insurance.Commuter Benefits.Employee Assistance Program (EAP).Tax-Advantaged Accounts (FSA, HSA, Dependent Care FSA).HSA Employer Contribution (when enrolled in a HDHP).Tuition Reimbursement.Continuing Education of up to $2,500 annualized.Excellent working relationship with prestigious group of physicians in Orthopedics in the US and #1 in Illinois and Indiana. Our employees make the difference in our patients' lives, and we value their contributions. Midwest Orthopaedics at Rush offers a comprehensive compensation and benefits package and an opportunity to grow and develop your career with an industry leader. Come see what we're all about. Equal Opportunity Employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.