Job Title

Accela Healthcare - Avalon Nursing & Rehabilitation Center is seeking a warm, professional, and customer service–driven Concierge to be the welcoming face of our facility. This role is perfect for someone who enjoys working with people, creating positive first impressions, and supporting residents, families, and visitors in a healthcare setting.As Concierge, you will play a key role in enhancing the overall experience within our center by providing exceptional service, assisting with inquiries, and ensuring a friendly and supportive environment for everyone who walks through our doors.Key ResponsibilitiesGreet and welcome residents, families, and visitors in a courteous and professional mannerServe as the first point of contact and provide general information about the facilityAnswer phones, direct calls, and assist with inquiries in a timely mannerAssist with visitor check-in procedures and ensure adherence to facility guidelinesSupport residents and families with non-clinical requests and concernsCoordinate communication between departments as neededAssist with administrative tasks and special projects as assignedHelp maintain a clean, organized, and welcoming front lobby environmentQualificationsHigh school diploma or equivalent requiredPrior customer service, hospitality, or receptionist experience preferredExperience in a healthcare or long-term care setting is a plusStrong communication and interpersonal skillsFriendly, approachable, and professional demeanorAbility to multitask and remain organized in a fast-paced environmentBasic computer skills requiredWhy Join AvalonSupportive and team-oriented work environmentOpportunity to make a meaningful impact on residents and familiesStable, rewarding position in a healthcare settingCompetitive pay and benefits packageAt Avalon Nursing & Rehabilitation Center, we are committed to providing compassionate care and creating a welcoming environment for our residents and their loved ones. The Concierge plays an essential role in bringing that experience to life each day.Equal Opportunity EmployerAvalon Nursing & Rehabilitation Center is an equal opportunity employer and is committed to fostering an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.