Job Title

Are you passionate about delivering exceptional patient experiences? Do you thrive in a fast-paced, community-focused environment? Health Care for the Homeless is seeking a Dental Service Specialist to support our interdisciplinary dental operations and ensure high-quality care for our clients. This position will work Monday, Wednesday, and Friday are our main clinic in downtown! In this essential on-site role, you'll serve as the welcoming face of our dental clinic, managing front desk operations, patient intake, scheduling, and insurance verifications. Your contributions will directly impact the well-being of our community's most vulnerable populations. Key Responsibilities: * Greet and register patients, ensuring all demographics and insurance details are accurate. * Manage front desk operations including appointment scheduling, patient communications, and referral tracking. * Process releases of information and maintain compliance with HIPAA regulations. * Facilitate smooth patient discharges, including referrals and follow-up scheduling. * Support interdisciplinary teams and uphold a positive, service-oriented environment. What We're Looking For: * Education: High school diploma or GED required; Associate degree preferred. * Experience: * 2+ years in a dental clinic or similar healthcare setting. * 2+ years of customer service experience. * Familiarity with Electronic Health Records (EHR) and practice management systems. * Skills: Strong verbal and written communication, problem-solving, and multitasking abilities. Ability to remain calm and professional in challenging situations. * Other Requirements: Personal vehicle and valid Maryland driver's license. Preferred Qualifications: * Previous dental office experience. * De-escalation training. Learn more about our dental clinic here: Join us in advancing health equity and delivering exceptional care to our community's most underserved populations. Apply today to be a part of something bigger. Health Care for the Homeless is an equal opportunity employer. Notice to Applicants Health Care for the Homeless participates in E-Verify. All newly hired employees are required to complete the I-9 Employment Eligibility Verification form and provide documentation proving their identity and legal authorization to work in the United States. We use the E-Verify system to confirm employment eligibility in accordance with federal law.