Job Title

About This Role This position provides support services to our Medical Clinic by answering incoming phone calls utilizing good telephone communication skills and knowledge of Health Center policies and procedures. Registers patients confirming eligibility and including collecting correct billing information and insurance. Schedules appointments to include follow-ups. Coordinates all referrals for Medical Clinic including acquiring pre-authorizations with insurance and making those appointments with outside entities. Release of medical record information as needed following all legal guidelines including FERPA and HIPAA. Logs all transactions in computer and in the appropriate medical record. About Us Lafene Health Center provides students with accessible, high quality, and affordable outpatient healthcare, focusing on keeping students healthy and promoting a healthy campus community. Care is provided by board certified physicians and nurse practitioners, as well as nursing professionals. Students have access to coordinated and comprehensive services targeted at building and maintaining overall well-being. We believe good health is essential for academic success. The mission of Lafene Health Center at Kansas State University is to offer an accessible, high quality, affordable, outpatient healthcare service on the Manhattan campus. Additionally, we will provide exceptional health and well-being education to the student body and larger Kansas State University community. Lafene's core values consist of: Compassion: Lafene professionals and staff will offer compassion and caring for all of our students and patients. Mutual Respect: Lafene professionals and staff will offer mutual respect to all students, patients, and co-workers. Adherence to Standards: Lafene professionals and staff will work within the boundaries of evidence-based healthcare standards, university standards, and Health Center standards. Appreciation for Timeliness: Lafene professionals and staff will be on time and respect the time of our students and patients. Collaboration: Lafene professionals and staff will work internally and with other campus divisions to create the best possible healthcare experience for the students and all of our patients. Worksite Description This position is On-site. All employees must reside in the United States when they begin working to comply with state law. K-State is unable to provide remote or hybrid work opportunities for residents of the state of Idaho. What You'll Need to Succeed Minimum Qualifications: * High school diploma (or equivalent). * One year of relevant experience. * Requirements may be met through a combination of education and experience. Preferred Qualifications: * Three years of relevant experience. * Coding skills. * Understanding of FERPA/HIPAA laws. * Basic medical insurance understanding. Sponsorship eligibility: Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship How to Apply Please submit the following documents: * Cover letter * Resume * Three professional references Application Window Applications close on: April 18th, 2026 Anticipated Hiring Pay Range $17.50 - $19.00 You may also be interested in Help Desk Coordinator Manhattan Department of Housing & Dining Director of Powercat Financial Manhattan Student Well-Being Temporary Email Support Specialist Manhattan Recruitment and Admissions Why Join Us: Kansas State University offers a supportive and inclusive community, dedicated to your professional growth. While specific benefits may vary by position, many roles come with comprehensive packages that support your well-being and work-life balance, including health and life insurance, retirement plans, and generous paid time off. To learn more about benefits that are available for various positions, visit our benefits overview page. Work Authorization and Sponsorship: Employees must be authorized to work in the United States at the time of employment. International candidates who require employer-sponsored work authorization are welcome to apply. Eligibility for visa sponsorship depends on several factors, including but not limited to, the job's occupational requirements, specific duties, wage level, the candidate's qualifications (such as degree field) and available departmental resources. As a result, not all positions or applicants will be eligible for sponsorship. Equal Employment Opportunity: Kansas State University is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, age, national origin, disability or status as a protected veteran. Remote and Hybrid work options: Some positions are eligible for remote or hybrid working arrangements. An employee who is working in a remote or hybrid capacity for K-State must reside within the United States in order to comply with all federal and state laws, filings, or tax requirements. Remote and hybrid work arrangements are not available for anyone who resides in the state of Idaho. Relocation to Kansas: Kansas participates in the MakeMyMove program, which connects eligible newcomers with participating communities offering financial incentives, housing support, and local perks to help make your move easier and more rewarding. If relocating from outside of Kansas you can visit the site to apply online for the program incentives. Background Screening Statement: Upon acceptance of a contingent offer of employment, a candidate may be subject to a background check per K-State's background check policy. Interview Preferences: Kansas State University honors interview preferences for qualified applicants who are veterans or individuals with disabilities. Eligible applicants who meet the minimum qualifications, submit all required application materials, and submit required preference documentation by the closing date on the job advertisement will be granted a first-level interview. The disability and veteran interview preferences do not apply to student employment positions, temporary positions, athletics positions, academic and administrative department heads*, positions that require licensure as a physician, and positions that require that the employee be admitted to practice law in Kansas. * Heads of Departments refers to any individual holding a primary leadership role responsible for the overall strategic direction, management and operational oversight of a recognized academic or administrative unit within the university. To learn more about interview preferences at K-State, please visit our interview preferences page.