Job Title

Get to know Summit Pacific Medical Center:Your trusted partner in Health and Wellness, Summit Pacific is a vibrant and expanding public hospital district that operates a Critical Access Hospital with a Level IV trauma designation, three rural healthcare clinics, and a seven-day-a-week urgent care clinic. Our vision is "Through Summit Care, we will build the healthiest community in the Nation." Our hospital is unique due to its size and accessibility. We pride ourselves on our ability to give patients quick access to a provider.Critical Access Hospital24/7 Emergency DepartmentLevel II Cardiac CenterLevel III Stroke CenterLevel IV Trauma CareTo learn more about Summit Pacific, visit Pay Range (depending on experience):$19.10 - $28.33Job SummaryAssembles and organizes inpatient and outpatient medical records; files and retrieves patient records as requested by healthcare professionals. Maintains medical records in such a way that they are complete and available for ongoing care of patients. This occurs in both paper medical record and in electronic medical records. Works cooperatively and effectively as a member of the total patient care team.Job Duties and Responsibilities1. Ensures all medical records documents are processed accurately and filed timely to enhance timely availability of complete data that facilitates quality patient care. 2. Assembles and analyzes medical records following hospital/clinic procedures. Performs filing and copying of medical record documentation in a hybrid environment (electronic and hard copy). Indexes and imports documents into the electronic medical record; reviews to ensure correct importing.3. Scans and indexes loose reports into the electronic medical record.4. Logs and maintains medical records sent to offsite storage5. Interacts with physicians and other medical staff for retrieval of records. Retrieves medical records for special studies, chart reviews, billing, external reviews and committee meetings within required time frames.6. Tracks, and maintains a log of all patient charts that are requested and/or checked out by other departments.7. Processes Release of Information (ROI) requests in timely manner (as per WA state law).8. Processes and distributes the incoming mail.9. Works directly with third party payers in response to Healthcare Effectiveness Data and Information Set (HEDIS) requests, which is the governing agency that measures quality for the payors.10. Answers phone calls in a timely and professional manner; responds promptly and appropriately to requests.11. Works closely with providers to answer questions related to medical records.12. Maintains confidentiality, privacy and security of protected health information.13. Performs other related duties and special projects as assigned. Organizational ResponsibilitiesIn addition to the duties and responsibilities listed above, all employees are expected to support the Summit Pacific Medical Center mission, vision and values; comply with SPMC policies and procedures; and conduct themselves in an ethical, professional, respectful, and collaborative manner at all times.Required Education and Experience• High school diploma or equivalent; associate's degree preferred.• One year of clerical experience; medical records/medical office experience preferred.Required Licenses, Certifications and/or Registrations1. NoneRequired Knowledge, Skills, Abilities1. Must be able to thrive in a fast -pace and high volume professional environment while maintaining timely and accurate records.2. Works professionally as a member of the team and has interpersonal skills required to interact with staff members and patients.3. Proficient in the use of current technology, including Microsoft Office products, internet, copiers, scanners, telephones, and faxes.4. Knowledge of HIPAA regulations and requirements; ability to apply regulations and policies as required to ensure proper handling of confidential patient records and to explain the law and the privacy policy to patients.5. Demonstrate keyboarding and data entry skills and ability to enter data quickly and accurately.6. Strong organization abilities and attention to detail.7. Outstanding customer service skills.8. Professional and effective written and verbal communication skills. Ability to identify and employ communication strategies appropriate to the audience.9. Ability to develop processes and systems and to maintain accurate documentation and records.Physical RequirementsLifting Occasional (10-30% of the time)Lifting 10-35lbs: Seldom (1-10% of the time)Lifting > 35lbs: Never (0% of the time)Carrying Seldom (1-10% of the time)Carrying 10-35lbs: Seldom (1-10% of the time)Carrying > 35lbs: Never (0% of the time)Pushing/Pulling: Occasional (10-30% of the time)Sitting: Frequent (30-70% of the time)Standing: Occasional (10-30% of the time)Walking: Occasional (10-30% of the time)Bending/Stooping: Seldom (1-10% of the time)Crouching: Seldom (1-10% of the time)Sensory RequirementsVision: Within normal range, with or without corrective devicesHearing: Within normal range, with or without corrective devicesSpeech: Within normal range, with or without corrective devicesFTE:0Work Shift:All non union, non exempt staffWorking Location:Elma, WashingtonBenefits:Our uniquely designed benefits are here to support you and your family in staying well, growing professionally and achieving financial security!We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.Benefits offered by SPMC:Competitive CompensationMedicalPrescriptionDental (including Orthodontia)VisionHealthcare FSA and daycare FSADaycare subsidized benefitLife InsuranceAccidental Death and Dismemberment (AD&D)Short- and long-term disabilityGenerous employer 403b match contributions for retirement457 retirement account for additional fundsEmployee Assistance Program (EAP)Tuition reimbursementSmoking Cessation AssistanceEmployee Wellness ProgramEmployee Committees to participate in such as Spirit TeamBeautiful on-site gym for employeesInstructor led fitness classes for employees, including Yoga, Kettlebells and BootcampsWalking trails on siteAdditional Information:Summit Pacific is a vibrant and expanding nonprofit public hospital district serving east Grays Harbor County, Washington. Founded in 1982, Summit Pacific now operates three locations comprised of a critical access hospital, primary care clinics, an urgent care clinic and range of ancillary and specialty services.Far enough to have privacy and enjoy the small-town lifestyle, yet close enough to have the benefits of the city. There are many year-round recreational activities in and around Grays Harbor such as:Hiking/ walking trails - whether you're looking for short easy walking trails or long hikes you can find many trails located either on site or just miles from Summit Pacific. There are many great hiking trails about an hour away at the Quinault Rainforest which is also the home of some of the largest trees in the world!Kayaking - There are many areas that are easily accessible and have beautiful views.Nature viewing - Multiple whale watching towers and tours, state parks, Olympic Game Farm (where you can feed the animals straight from your car)Fishing & Hunting - If you're looking for areas to hunt/ fish or looking for guided tours this is a great area! Westport is just 42 miles away with many opportunities to catch or buy fresh fish off the docks!Other activities - Multiple museums, winery, arcades, rentable mopeds, Seabrook (vacation beach town), many areas to surf for experienced surfers and surfing lessons for those who want to learn.Nearby colleges - Grays Harbor College is a community college located in Aberdeen with other community colleges located in surrounding areas, as well as some state colleges and universities in other areas of WA state.Summit Pacific Medical Center is an equal opportunity provider and employer that is committed to a policy of non-discrimination on the basis of race, sex, age, religion, color, national origin, ancestry, disability, marital status, arrest and court record, sexual orientation, and status as a covered veteran. This policy covers admission and access to, and participation in, treatment and employment in the hospital's programs, activities, services, and employment.This organization participates in E-Verify. E-Verify is a service that verifies authorization to work in the U.S. through the U.S. Department of Homeland Security (DHS) and the U.S. Department of Social Security (SSA). For further information on E-Verify contact DHS at 1-888-464-4218.