Job Title

We are seeking a detail-oriented, professional Medical Office Representative to join a busy, patient-focused specialty practice. This role is ideal for someone who enjoys patient-facing work, thrives in a fast-paced environment, and can confidently navigate challenging conversations. You will be a key point of contact for patients, providers, and clinical staff, ensuring smooth office operations and an exceptional patient experience. Location: Littleton, CO Pay: Based on experience Schedule: Monday-Friday, 8:00-4:30 or 8:30-5:00 Key Responsibilities Coordinate incoming calls and direct inquiries to the appropriate departments Update and verify patient demographics, insurance, and billing information Accurately register patients to ensure timely discharge and full reimbursement Maintain thorough financial assessments and eligibility documentation Act as a liaison with clinical partners to maintain open communication and improve service delivery What We're Looking For Required High School Diploma or GED 1+ years of medical office experience EMR experience Preferred EPIC experience 2+ years of Medical Office Specialist experience Ability to navigate difficult conversations professionally Ideal Candidate Excellent communication skills Strong attention to detail Professional, empathetic, and patient-focused Confident handling complex patient and insurance interactions This is an excellent opportunity for a seasoned medical office professional looking to join a welcoming team and make a real impact on patient care. * We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA). * As a job position within our Allied division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: providing direct patient care, accessing medical and confidential records, accessing and administering prescription medication or other drugs, working within a clinical setting, handling sharp instruments, conducting medical procedures, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.