DescriptionQualifications: 3-plus years of experience driving box trucks or equivalentMaintain a valid Arizona Driver's License and must have a clean driving record (able to pass the DOT assessment)Ability to adhere to assigned routes, schedules, safety procedures, and driving lawsProficient communication, interpersonal, organizational, and social awareness skillsAbility to use a phone, computer, printer, copier, and other standard office machinery.Frequent use of Microsoft Office products and web-based softwareCertified forklift operator a plusBilingual/Spanish a plusMaintain a valid Arizona Driver's License and must have a clean driving recordBilingual English/Spanish a plusMust be Christian, living a life dedicated to Christ, and be an instrument of God's love, grace, hope, and forgiveness to allPhysical Demands: Ability to work in an in-door/out-door climate. Some local travel to other locations for meetings or other business-related needsRequires frequent sitting, standing, and walking and lifting, carrying, pushing, and pulling objects weighing up to 50 poundsMental Demands: The population we serve is typically in crisis. This can cause emotional stress and compassion fatigue. GRM highly promotes employee self-care.Employment Status: Full-time 40 hours per week nonexempt; eligible for paid time off; eligible for benefitsBFOQ (Bona Fide Occupational Qualification) Faith alignedReports to: Donations Center Manager Starting rate of pay: $ 15.15RequirementsThe Donations Center Specialist serves as a frontline ambassador of Gospel Rescue Mission (GRM) and is often a donor's first impression of our ministry. This role supports daily donations operations through safe and efficient box truck driving, donor interaction, receipting and documentation, sorting and organizing donated goods, and maintaining a clean, safe Donations Center environment. The Specialist demonstrates Christ-like customer service, treats all individuals with dignity and respect, and supports GRM's mission through professional, timely, and service-oriented work.Driving and Donations Center ServicesReceive daily pickup/delivery schedule from the Donations Center Manager; complete scheduled vendor and donation pickups and unload itemsDrive, load, and operate a box truck safely and efficiently following assigned routes, schedules, safety procedures, and driving lawsReceipt donors and submit receipts, logs, counts, and paperwork accurately and on time.Use technologies (cell phone, email, computer, GPS & maps) effectively Lift/move/sort furniture, food, clothing, etc. Lift, move, sort, organize, and store donated goods (furniture, food, clothing, etc.) on the truck and within the Donations Center.Deliver donations to other agencies, churches, other GRM centers, or guest(s) as needed Move/count/manage Donations Center inventory Work collaboratively with volunteers and helpers to load, move, and store items safely and efficientlyUtilize good public relations with volunteers, donors, the public, staff, and outside persons Complete accurate paperwork, receipting, counts, and logs Maintain and clean trucks and the Donations CenterOversee and train shelter/recovery guests and/or volunteers on truck duties and safe handling practices as assignedReport all vehicle issues and concerns to Donations Center Manager and be available for necessary response, i.e. take to an automotive shop, etc. Provide routine maintenance and assure cleaning of all GRM vehicles as deemed necessary Receive and make donor/vendor calls as needed; support donor communication and logisticsAssist with the pickup and delivery of inner-center mail to appropriate locations as needed Maintain Donations Center cell phone in good working order.Complete dump runs as scheduled or deemed necessaryRecord and report outcomes of GRM outreach efforts as outlined in department playbookPerform other duties as assignedEssential Experience, Skills, and Competencies: Ability to interact comfortably and respectfully with GRM leadership, donors, business partners, church partners, volunteers, guests, and community members from diverse backgroundsrepresenting GRM with excellence and Christ-like serviceProven ability to safely operate a box truck, follow assigned routes and schedules and GRM safety proceduresClear, courteous verbal and written communication skills; able to represent GRM professionally in person, by phone, text/email, and through accurate documentationAbility to organize donations, maintain inventory awareness, and support counting, sorting, and storage processes; forklift experience/certification a plusAbility to convey a high degree of commitment and passion for GRMProfessional DevelopmentSatisfy all pieces of training as assigned by the manager (onboarding, basic training, OPPD, etc.)Attend staff meetings as directedPerform other duties as assigned
Job Title
Donation Center Specialist