Job Title

Provides comprehensive technical support of the IMS (Instrument Management System). Assists in the orientation and training, for the Sterile Processing Department personnel of the IMS. Assists in the efforts for the continuous performance improvement of provided services to ensure the goals of excellence in clinical outcomes and customer satisfaction. Creates new employee profile in tracking system according to job position. Assist in formulating and communicating policies for the IMS. Planning: Demonstrates a thorough knowledge of the goals and function of Sterile Processing, and the role an effective tracking system contributes to a successful department. Uses knowledge to demonstrate excellent customer services to internal or external customers. Develops and reviews policies and procedures that impact the IMS. Presents improvements of the system to the Manager, seek approvals for changing SOPs. Recommend amendments for procedures as new technology creates change. Performs data entry for new instrument sets, equipment, and procedural trays. Uses a consistent format and naming nomenclature for instrumentation and containers. Tracks additions, modifications and deletions made to instrument set count sheets. Changes should be trended to see who is requesting the change, the reason for the change, and if there are any repetitions over time. Assists in the development of a disaster plan downtime procedures for the IMS, sterilization equipment, and other systems related to the data that is captured in the tracking system. Run routine administrative reports and provide to the Chief and Assistant Chief SPS and the Reusable Medical Device Coordinator, relating to New users added to the system, changes in access level for current user; Date of last log on; Unsuccessful log on attempts (identifying potential for PW hacking or use of another's profile). Assists in developing staff competencies for the effective and proper use of the tracking system Serves as department hardware/software support representative by identifying department needs and by ensuring highest level of performance. Works with Facility IT and Biomed to create a middle layer of troubleshooting administration, unless hardware related. Works with Censis Technologies, Inc in troubleshooting documentation issues or system performance issues. Attend the CtUC annual conferences as budget allows. Attendance at the conference should be no less than every other year. Directs and Organizes: In collaboration with the Manager, directs the overall activities of Censitrac. Assists the department Educator for orientation, training and ongoing changes as new features are added. Collaborate with other departments to ensure the appropriate professional standards are consistently applied in the Sterile Processing department. E.g. OSHA, JCAHO, CDC, AAMI, etc. Maintains systems competency as required to perform duties. Train and manage staff assigned to instrument marking, substitute approvals and data entry to the system. Orient new employees to the department IMS and In-services all staff on proper function of instrumentation tracking. Research, plan and implement new functionality to all shifts, receives, analyzes and resolves all day-to-day user questions concerning system processing and performs system file maintenance, digital images for individual instruments or sets. Uploads media of all types for the enhancement of accuracy for set assembly, special testing, preventative maintenance. Maintains open and honest channel of communication with user departments, supervisor, peers and staff. Assists the Manager with the PI program related to the IMS. Actively troubleshoots system problems and accessory equipment. Reports problems to Information Services department and follows up with systems vendor for resolution. Reusable Medical Devices (RMD): The incumbent will have knowledge of the processes for Reusable Medical Devices (RMD) as required by this position. The incumbent will be required to maintain current knowledge of the Standard Operating Procedures (SOPs) which document the processes and procedures for cleaning, disinfection, sterilization and preparation of RMD appropriate to this position. The incumbent will be able to demonstrate their ability to utilize an acceptable proficiency in the use of RMD appropriate to this position. Work Schedule: Monday - Friday (8:00am - 4:30pm) / (9:00am - 5:00pm); check with supervisor to solidify schedule. Telework: Not available. Virtual: This is not a virtual position. Functional Statement #: 09484F Relocation/Recruitment Incentives: Not Authorized. Permanent Change of Station (PCS): Not Authorized.