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Job description:Patient Eligibility and Authorization LiaisonWe are seeking a detail-oriented and experienced team member to join our physical therapy practice as a Patient Eligibility and Authorization Liaison. This role is responsible for insurance eligibility checks, benefits verification, and obtaining authorizations to ensure a smooth start of care for our patients.Key Responsibilities• Verify patients' insurance eligibility and benefits for physical therapy (and related rehab) services.• Obtain pre-authorizations, referrals, and continued authorizations from insurance companies as required.• Communicate with patients regarding coverage details, deductibles, copays/coinsurance, and estimated out-of-pocket costs.• Clearly document all verification and authorization details in the EMR/practice management system.• Track authorization expirations and visit limits; notify clinical and front-desk staff as needed.• Collaborate with front-desk, billing, and clinical teams to support clean claims and reduce denials.• Respond to insurance and patient inquiries in a timely and professional manner.Qualifications• Prior experience with medical insurance verification, authorizations, benefits, and eligibility (preferred in PT/OT/ST or outpatient rehab).• Strong understanding of commercial plans, Medicare/Medicaid, and HMO/PPO structures.• Excellent attention to detail and strong organizational skills.• Clear, professional communication skills with patients, payers, and staff.• Ability to work independently, prioritize tasks, and handle a fast-paced environment.• Experience with EMR/practice management and billing systems is a plus.Theradynamics is an EEO Employer - M/F/Disability/Protected Veteran Status