Job Title

The Biomedical Technician II responds to service calls to evaluate, diagnose, perform repair/planned maintenance on progressively complex customer's biomedical equipment, and drives customer satisfaction through service excellence. The position responds to escalated issues from Biomedical Technician I team members. * Evaluates complex, customer biomedical equipment issues and implements appropriate repairs. * Supports escalated issues from the Biomedical Technician I. * Performs planned maintenance, safety and environmental inspections, and maintains effective customer relations. * Follows and guides others as needed regarding appropriate policies, procedures, hospital protocol, and completes necessary documentation. * Establishes and engages in proactive daily communications with customers, to ensure resolution and proper follow up, leading to customer satisfaction. * Leads, instructs, and assists technicians on basic and complex repairs and resolution. * Documents all repair actions and submit reports/summaries according to schedule. * Ensures proper care of spares, tools and test equipment, and ensures calibration. * Maintains approved parts inventory. * Enhances and maintains technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction. * Meets Health and Human Services, Environment Health and Safety requirements, and/or all other applicable regulatory requirements. * Required to work a flexible schedule at varying times throughout the year to perform planned maintenance or repair work during non-clinical use hours. * Maintains a valid driver's license and satisfactory driving record. Minimum Education * Associates Degree Electrical Engineering, Mechanical Engineering, Related field, Biomedical Engineering Required or * Three years of related experience maybe considered in lieu of degree Required Minimum Work Experience * 2 years Experience in the repair and maintenance of biomedical equipment Required