Job Title

Job Description Overview Hours are 16-32 hrs/month - as needed to cover vacations, illnesses and LOA Location: Ball Memorial Hospital Maternal Fetal Health Referral Specialist requires attention to detail with reviewing orders/ referrals for specialty scheduling with multiple resources and coordination of appointments. Requires both registration and insurance verification for a smooth arrival / check in and check out process. General Office duties while maintaining medical records and multiple inbox messaging pools. This is an in-office patient facing role with multiple touch points with patients and families. Applicant should have a strong customer service experience and medical office experience preferred. Responsibilities: * Patient experience with referral review and scheduling appropriately with correct providers and resources * Professional Phone Skills * Working as a team to cover all front office duties - faxing, managing messaging, registration check in, and insurance reviews * Positive demeanor * Quick learner or previous Cerner experience Must Have: * Medical Office experience * Prefer experiences with scheduling * Cerner skills a plus Requirements: * Requires High School diploma or equivalent. * Requires 2-4 years of relevant experience. * Minimum one-year medical office experience or combination of extensive customer service work experience and education in insurance verification, patient registration, and medical terminology. * Requires working knowledge of payer billing requirements, regulations, and the third party appeal and denial process.