Job Title

Director of Operations Roseland, NJ (NY & NJ Luxury Projects) Full-Time | Onsite $125,000 - $150,000 Base + Quarterly Bonus + 100% medical ins. covered, PTO, paid holidays Relocation Assistance AvailableAbout the OpportunityOur client is a rapidly growing, privately owned leader in luxury home automation, delivering best-in-class AV, smart home, and low-voltage solutions across New York and New Jersey. They're at a pivotal growth stage-and are looking for a Director of Operations to step in and truly run the engine of the business.This is a high-impact, roll-up-your-sleeves leadership role where you'll own everything from field operations to profitability. You won't just manage the business-you'll help build and scale it.What You'll DoTake full ownership of daily operations, leading both field teams and project execution from start to finishKeep the business running at full speed by ensuring technicians are fully scheduled with billable work (using tools like Basecamp)Drive projects forward-owning timelines, quality, and client satisfaction on high-end residential installsEnsure every job is set up for success by coordinating materials, tools, and resourcesPartner with the financial side of the business using QuickBooks to stay aligned on job costing, budgets, and profitabilityHire, develop, and lead a tight-knit team of installers (3-10), building a high-performance, accountable cultureJump into the field when needed-troubleshooting AV systems, Control4 automation, and Cisco/IP networksIdentify gaps, solve problems, and continuously improve efficiency, output, and marginsOwn scheduling, workforce planning, and overall team productivityWhat You Bring5+ years of experience in AV, home automation, or low-voltage systems4+ years of leadership experience managing teams and operationsStrong hands-on expertise with Control4, Cisco, IP networking, and Lutron systemsProven success leading small, high-performing field teams (3-10 people)Experience owning scheduling, installs, and driving team outputConfidence stepping into the field to troubleshoot and solve complex technical issuesA sharp operational mindset with a focus on efficiency, accountability, and profitabilityA scrappy, builder mentality-you take ownership, figure things out, and get it doneWhy This Role Stands OutRun the show - Full ownership of operations with real influence on company growthBuild something meaningful - Help scale a business in a booming luxury marketStay hands-on - Perfect blend of leadership and technical involvementHigh-end work - Work on cutting-edge smart home systems in luxury residencesStrong compensation - Competitive base + quarterly bonus + relocation support*************LOCAL CANDIDATES PREFERRED; WILL RELO FOR BEST CANDIDATES ****Please Note: This position is open to candidates who are authorized to work in the United States without the need for current or future visa sponsorship. We are not able to consider C2C arrangements or third-party submissions.