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DescriptionJoin EmergeOrtho as a Medical Records Specialist - Hiring Immediately in the Durham area! EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North Carolina, we are seeking a Medical Records Specialist to join our Triangle team in the Durham area. The Medical Records Specialist is responsible for maintaining patients' health records, ensuring their information is transferred and stored properly. This role performs a variety of tasks including collecting patient information, issuing medical files, filing records, and processing patient requests. Why Join EmergeOrtho? Hiring Immediately - Start your new career without delay Excellent Benefits - Comprehensive health, dental, vision, and more Hybrid Work Schedule - Maintain a work-life balance while staying connected to a collaborative team environment Who Should Apply? If you're a detail-oriented professional who thrives in a collaborative environment and takes pride in supporting high-quality patient care, we'd love to hear from you. Join a forward-thinking team working with cutting-edge EMR systems - apply today and help drive excellence behind the scenes in orthopedic care! RequirementsQualifications and Experience High school diploma or equivalent Minimum two years of customer service experience, preferably in a medical office setting Comfortable using multiple technology-based communication systems effectively and simultaneously Excellent verbal and written communication skills Advanced organization skills Attention to detail to ensure accuracy Familiarity with medical terminology Good time management skills Excellent problem-solving skills Responsibilities include but are not limited to, the following Handle phone calls regarding medical record documentation Pull corresponding medical charts and distribute them to appropriate personnel as required Pull, distribute, and import incoming faxes along with relevant chart documentation Locate and distribute medical record documentation for staff, physicians, and PA/NPs Sort and distribute incoming mail appropriately Scan documentation into patient's medical record, including dictation, lab work, correspondence from physicians, etc. Coordinate scanning and boxing of medical records with the outsourced record retention service Purge and process scanned paper medical charts to the outsourced retention service, per policy Performs other duties as required and assigned by Manager, including schedule changes and travel to office locations as assignedOther Follows all applicable department and practice policies and procedures Maintains patient confidentiality; complies with HIPAA privacy and confidentiality guidelines established by the practice Maintains detailed knowledge of practice management and other computer software as it relates to job function Performs other duties as required and assigned by Manager, including schedule changes and travel to office locations as assigned From the mountains to the coast, EmergeOrtho is North Carolina's premier provider, recognized for offering world-class, comprehensive, and compassionate care serving patients with 60 locations in 28 counties. As the largest physician-owned orthopedic practice in the state and the 6th in the country, EmergeOrtho's medical team includes upwards of 170 highly trained orthopedic specialists and nearly as many advanced practice providers. Our subspecialty orthopedic teams offer advanced expertise in conditions of the bones, muscles, and joints. Providing multiple locations, extensive orthopedic services including therapy, and focusing on continuity of care are among the top priorities of EmergeOrtho. Please visit for additional information or to apply directly. EmergeOrtho, P.A. complies with applicable civil rights laws and does not discriminate based on race, color, religion, national origin, age, sex, gender identity or expression, sexual orientation, pregnancy, childbirth and related conditions, including but not limited to, lactation, disability, veteran status, genetic information, or any other class protected by the state or local law. We are committed to the core values of Quality, Innovation, Compassion, Community, Education, Integrity, Teamwork, Diversity, and Inclusion. Benefits:401(k) Retirement planHealth InsuranceDental InsuranceVision InsuranceFlexible spending accountHealth savings accountPaid time offHoliday PayEmployee Assistance ProgramLife InsuranceShort Term DisabilityLong Term DisabilityPet InsuranceMilestone Bonus ProgramFor more information: Available benefits based on hours worked per week.