Job Title

Who we are La Clinica de La Raza is a non profit community based health center established in 1971 to address health barriers and create better lives for the underserved We have proudly grown into over 35 sites across Alameda Contra Costa and Solano County To learn more about our history click here Our History La Clinica or visit our website at wwwlaclinicaorg Job Summary What would it be like to partner with a multidisciplinary team whose vision and passion match your own As Clinic Supervisor in the Laboratory department you will have a unique opportunity to join a highly mission driven organization committed to providing first class patient care to our community You will have the challenging and rewarding experience of serving as the operational leader who ensures the delivery of high quality patient care excellent customer service and efficient clinical operations In collaboration with the Alameda County Area Manager you will provide leadership direction and oversight in the delivery of laboratory services Major Areas of Responsibility include but are not limited to Supervisory Responsibilities The Clinical Laboratory Supervisor is responsible for managing a highly complex CLIA designated laboratory assuring reliable high quality patient focused services which comply with licensing requirements Supervises all laboratory staff and provides efficient and effective leadership in all aspects of supervising the laboratorySupervises laboratory testing and clerical staff and daily laboratory operations to ensure efficiency and timeliness in provision of services by constant enforcement of agency standardsDutiesResponsibilities Monitors the quality controlassurance program for the lab test results and equipment Prepares and monitors quality control charts instrument function checks and instrument maintenance protocols to ensure quality and integrity of resultsEstablishes policies and procedures cross site training competency testing for point of service testing personnel and conducts periodic site visits Supports point of service CLIA waived testing as needed by answering technical questions giving in services on new equipment and procedures proficiency testing and providing new product information Maintains instrumentation as needed to keep continuity of laboratory services intact by troubleshooting problems and guiding employees in basic maintenance procedures and ensuring routine maintenanceMaintain safety in the laboratory as per regulations for hazardous waste managementHires appropriate laboratory personnel to ensure proper staffing complement and skill levels to handle daily workload Trains and evaluates technical competency of testing and phlebotomy personnel and initiates remedial instruction for staff observed to be lacking in competencyMaintains working knowledge and skills for tests performed in the lab Performs technical tasks in the absence of a technologist or as workload demandsFosters and maintains communications with all stakeholders in a moderately complex lab Liaisons with reference labs to ensure receipt of timely reports for providers and resolving billing issues between patients La Clinica and the reference labsPrepares and monitors the annual budget to ensure the financial viability of laboratory services Reviews each invoice for accuracyInvestigates all physician patient and departmental complaints by direct contact with involved parties and documentation of follow up actions takenParticipates Medical Operations team meetings to provide technical laboratory information and advice as neededWrites procedures holds monthly laboratory meetings and in services as needed to provide the guidance and information to perform all laboratory tasks and dutiesResponsible for preparation and management of CLIA and COLA site inspections as they occurMay require occasional travel to other La Clinica sites to monitor QAPT programs at other CLIA waivedPPMP labsProvides guidance and subject matter expertise to clinicians regarding available tests Coordinates with reference labs regarding shared space including drawing and processing of specimens Liaises between La Clinica staff and reference lab account representatives Minimum Job Requirements Knowledge Skills and Abilities Knowledge of CLIA API NCQA Title 22 and applicable local state and federal regulationsAbility to work independently and with a team supervise and instruct others and communicate effectivelyExcellent verbal and written communication and interpersonal skills with ability to interact with peers staff physicians and other healthcare professionalsAbility to work across cultures and demonstrate support of diversity equity and inclusionMust be well organized meticulous and accurateMust be able to work in a fast paced environment with a diverse staff and patient populationEducation and Experience Requires a Bachelors degree in medical technology or related scienceMust possess a valid California license as a Clinical Laboratory Scientist Bio Analyst or Special Clinical Laboratory Technologist by the State of California State Dept of Health and by MTASCP certifiedMust have a minimum of 3 4 years experience in a supervisory capacity with demonstrated capabilities to manage a clinical lab with a staff of 5 or more employeesComputer experienceproficiency in Microsoft Office and any other applications requiredPhysical Requirements Remaining in a stationary position often standing or sitting for prolonged periodsBendinglifting pushingpulling adjusting or moving objects weighing up to 15 pounds in all directions and occasionally moreRepeating motions that may include the neck wrists hands andor fingersUpper extremity demands Reaching above shoulder andor below waistSalary 107246 124371 DOE