Job Title

Salary: $42,767.00 - $45,000.00 AnnuallyLocation : Youngstown, OhioJob Type: Professional AdministrativeJob Number: 202600004Division: Academic AffairsDepartment: Academic Success CenterOpening Date: 01/14/2026Bargaining Unit Status: Association of Professional Administrative Staff (APAS)Salary Grade: E4Full-time Equivalency: 1.0 Summary of PositionProvides support to a caseload of students including advising, instruction, and academic coaching. Provides individual assistance for other students as needed, with emphasis on academic support, assessing student needs, tracking, and following up on student progress. Participates in program assessment and improvement; and assists in coordinating services. Position InformationEssential Functions and Responsibilities: Teaches student success related seminars during academic year as needed. Serves the academic advisor for the assigned caseload beginning with advisement at New Student Orientation through the end of the students' first year. Monitors student progress through early alert system; conducts outreach as needed.Provides individual academic coaching on a regular basis as needed to those students who are mandated to receive coaching or to those who seek coaching voluntarily. Assesses student needs and provides follow-up. Monitors referrals and academic progress through communication with faculty and staff and through regularly scheduled meetings with advisees. Monitors student progress through early alert system; conducts outreach as needed. Facilitates the creation of an individual educational goal development plan, makes referrals, and maintains individual records for students served.Provides short-term assistance to any student entering the department; includes making referrals, offering suggestions about classes, providing general University information, and assisting with student involvement in campus activities.Collaborates with staff to develop and present workshops, programming, and services for department.Participates in campus events and disseminates information to promote the department.Collaborates with staff to identify, serve, and monitor any YSU student requesting assistance.Conducts studies and applies current retention research.Consults and cooperates with various campus offices to identify student needs and coordinate related services. Provides information as necessary.Prepares retention reports and makes recommendations for intervention; creates mid-semester and final reports for referral source; monitors referrals and academic progress through communication with faculty, staff, and students as needed.Other Functions and Responsibilities: Assists with training new hires.Performs other duties as assigned and/or required that are within the level of responsibility for this classification at the discretion of the supervisor.Equipment Operated: Computer and all other standard office equipment.Work Schedule: Typically, Monday through Friday. Potential for remote work.Supervision Exercised: May exercise supervision over student employees.Reports to: Director, Resch Academic Success Center Qualifications and CompetenciesRequired Certifications, Training, and/or Licensures: NoneKnowledge, Skills, and Abilities:Knowledge of: University policies and procedures*; office practices and procedures; department/division goals and objectives*; department/division policies and procedures*; workplace safety practices and procedures*; English grammar and spelling; records management; office management; project management.Skill in: Use of office equipment; typing, data entry; computer operation; use of computer software and other programs applicable to the assigned department/division*.Ability to: Collect data, establish facts, and draw valid conclusions; determine material and equipment needs; compile and prepare reports; use proper research methods to gather data; understand a variety of written and/or verbal communications; maintain records according to established procedures; effectively interact with personnel and public to answer routine questions; train or instruct others; move quickly and effectively from one tasks to another; work independently and in a team environment; develop and maintain effective working relationships.(*) Developed after employment.Minimum Qualifications: At least a bachelor's degree in education or a related field; one or more years of experience in academic support or student retention programs in the higher education setting; and knowledge of learning theory.Preferred Qualifications: Master's degree in education or a related field. Three years of experience in academic student support or academic coaching in a higher education environment.At Youngstown State University we are committed to a comprehensive employee benefit program that helps our employees live healthy, feel secure, and maintain a work/life balance. YSU offers two options for medical plans, optional dental and vision insurance and life insurance. These plans are reviewed annually to maintain competitiveness while being cost effective. In addition, YSU offers tuition remission, 403(b) and 457 retirement planning options, as well as state pension programs and optional voluntary life insurance benefits. Medical Mutual of Ohio Medical plansDental BenefitsVision BenefitsGroup Life Insurance (University Sponsored and Voluntary) Group Long Term Disability (University Sponsored and Voluntary)Flexible Spending AccountHealth Savings AccountTuition remissionEmployee Assistance Program Wellness InitiativesSick Leave Vacation AccrualPaid HolidaysState Retirement Programs403b and 457b Voluntary Retirement Options01 Do you have at least a bachelor's degree in education or a related field? Yes No 02 Do you have one or more years of experience in academic support or student retention programs in the higher education setting? Yes No 03 Do you have knowledge of learning theory? Yes No 04 What is the highest level of education that you have attained? Did not complete high school. High school diploma/GED or equivalent Some college Associate's degree Bachelor's degree Master's degree Doctoral degree Post doctoral degree Juris doctor degree 05 Please describe your related experience, including information describing how you meet the minimum qualifications for this position. Required Question