We are currently looking for a Full Time Community Health Representative to join our Pauls Valley Area Office Team team located at the Pauls Valley Area Office working .Summary:Supports individuals and groups by educating and providing resources that promote a healthy lifestyle.Responsibilities:* Provides first class customer service to both internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism, courtesy, and efficiency- Answers questions in a courteous and professional manner- Greets and engages with a smile- Determines needs and seeks positive experiences and outcomes* Completes all training and development requirements and participates in continuing education opportunities* Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types- Maintains a clean, organized work area and ensures a safe environment- Maintains and promotes professionalism- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics- Adheres to Chickasaw Nation dress code standards* Maintains knowledge of and follows all rules, regulations, policies and guidelines for assigned area* Maintains confidentiality, security, and integrity of data and information in accordance with HIPAA regulations* Identifies, coordinates, and connects individuals to available resources* Assists in scheduling appointments and travel arrangements for patient if necessary* Performs home visits to complete needs assessment for client's well-being* Be available to assist with disaster relief* Provides an annual rabies clinic* Advocates and participates in patient and patient family education i.e., diagnosis, medications and discharge instructions* Records care given and reports patient care observations* Maintains and documents intake and output* Performs basic home healthcare services such as; blood pressure, temperature, pulse rate, respiration, blood glucose levels and fall risks* Provides recommendations/referrals according to clients need assessment for internal and external services* Transports Chickasaw citizens and other First Americans to and from appointments, meetings, and activities as needed* Performs all other duties as assignedCompetencies:Essential:* Able to follow instructions, both written and oral * Able to adhere to all scheduling and attendance requirements* Ability to work independently* Honesty, truthfulness, reliability, accountability* Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines* Able to verbally communicate in a professional and positive manner with other team members, departments, guests and managementSkills:Essential:* Must be familiar with the Microsoft Office Suite of productsExperience:Nonessential:* 3 years directly related experienceEducation:Essential:* High School, GED or EquivalentCredentials:Essential:* Pass general background check* Cardiopulmonary Resuscitation Certification (CPR)* Standard Driver's License* First Aid Certification* Pass medical administration testWorking Conditions:Essential:* Mix of office/non-office settings* Pass pre-employment drug test* Sometimes lift and or carry up to 50 lbsTraining *It is the responsibility of each employee to attend required training for their position or profession as determined by their line of support (LOS) or the leadership of the Chickasaw Nation. It is the responsibility of those who supervise, manage or otherwise lead employees or teams to ensure each employee has access to and receives all required training.Mission, Vision & Core Values Mission: *To enhance the overall quality of life of the Chickasaw people. Vision: *To be a nation of successful and united people with a strong cultural identity. Core Values: *The Chickasaw People *Cultural Identity *Servant Leadership *Selflessness *Can Do Attitude *Perseverance *Stewardship *Trust and Respect *Loyalty *Honesty and Integrity *Teamwork
Job Title
Community Health Representative