Job Title

Position Summary: Position Summary Comments Assists in the planning, organization, evaluation, and management of drug use and personnel for the department of pharmacy. Core Behaviors Dependability, Attendance and Punctuality. a. Unscheduled absences and tardiness must be minimal. b. Properly uses home clock and badges for clocking (if applicable). c. Calls 2 hours prior to the start of a shift.. d. Demonstrates respect for others time by arriving on time. e. Is ready to being work by scheduled start time. Safety a. Communication/Teamwork. b. Safe working practices. c. Respect for others and patient privacy/dignity. d. Environment of Care/Employee safety/Emergency management. e. Incident Reporting. f. Promotion of safe practices and accident prevention. g. Hand Hygiene Compliance and Adherence to Policies, Procedures and Regulations a. Demonstrates his/her knowledge and willingness to comply with all policies, procedures and regulations. Organizational Priorities & Position-Specific Responsibilities / Performance Standards List the major duties/key responsibilities of the position with details on how to achieve that responsibility. Classify each key responsibility under one of the UTMC Organizational Priorities: Service, Efficiency/Effectiveness or Quality/Safety. Service Educates pharmacy residents a. Appropriate educational standards are met. b. Residents receive necessary guidance and are precepted and evaluated appropriately. c. Standards are met for ASHP residency accreditation. Coordinates staff development and continuing education for staff a. Staff education programs are developed and implemented with objectives and assessments. Quality and Safety Provides leadership for pharmacy services and drug use for UTMC. a. Standards developed for drug use are safe, appropriate, and cost-effective. b. Formulary additions and revisions meet pharmacist and physician consensus. c. Communication with medical and nursing staff as well as other departments is positive and effective. d. Policies and protocols are developed to support safe and effective medication use and standards compliance. Manages clinical staff, specialists, and other professionals engaged in clinical activities and other personnel as necessary a. Performance evaluations are complete, effective and within established deadlines. b. Pharmacists are assigned to appropriate areas of practice. c. Workflow and job assignments support safe and efficient processes. Delivers pharmacy services for specific patients a. Responses to consult requests from medical staff are timely, accurate and appropriate. b. Drug therapy results in positive outcomes for patients/families. c. Responses to medical staff, nursing staff, hospital administration and lay public are timely and accurate. Develops and implements departmental policies and procedures as well as institutional drug protocols for approval by appropriate committees a. All departmental staff are educated regarding new/revised policy/protocol content. Contributes to the achievement of departmental goals and regulatory compliance a. Work is prioritized to support goal achievement and regulatory compliance. b. Activities are documented in accordance with departmental guidelines. Leadership Responsibilities Leadership: Demonstrates the behaviors that organizational leaders need in order to drive performance. Provides the strategic and operational guidance to a division, department or unit as well as promotes a working environment that reflects the values and vision of UHS. a. Demonstrates ability to motivate employees. b. Demonstrates effectiveness in selecting employees, developing staff, and preparing employees for career advancement. c. Inspires employees by providing guidance and is a role model in maximizing one's own or others' performance to consistently deliver a high level of performance. d. Develops a culture that recognizes, rewards and appreciates employees for achieving organizational goals and demonstrating UHS values. Acts as a role model and inspires others to respect one another by helping them to clearly understand how their behavior impacts others. e. Provides division, department or unit with the strategic and operational direction and support needed to be successful. Looks for external events, which may have an impact on the organization, alerts management, and makes suggestions to plan for and act in anticipation of these events. f. Embraces, supports and implements change initiatives. Managerial Effectiveness: Demonstrates ability to quickly understand a situation and find the best possible solution, even when under pressure. Understands that the solution may lead to either immediate action, or to reviewing the situation with someone at a higher level of authority, and knows which is the best course of action at the time. a. Effectively handles managerial situations including planning, control, problem solving, and communication. Implements and follows through on organizational and team decisions and plans. b. Organizes work volume and scheduling to produce quality product or service. c. Exercises sound decision-making. Takes appropriate risks in making decisions and demonstrates a clear understanding of the consequences involved. Follows through on decisions made, and if the best decision was not made, moves quickly to correct it. d. Communicates to all key people following a decision to be sure that high quality patient/customer care is given. e. Demonstrates an understanding of the implications that decisions have on financial objectives. Constructs and manages budgets and resources to preserve the financial viability of UHS. Organizational Commitment: Demonstrates initiative and strong drive to achieve results that support the vision, mission and values of UHS and their division, department or unit. a. Demonstrates high ethical standard(s) in business practices. b. Actively and positively supports organizational goals and changes as they occur. c. Communicates organizational goals in a positive, supportive manner. d. Supports management decisions that have been made by more senior management. e. Acts as a role model by leading organizational initiatives, and encourages others to actively participate. Job Knowledge: Responds to administrative and technical questions demonstrating a level of expertise. a. Demonstrates ability to resolve complex issues. Considered an expert in a particular subject matter and shares that knowledge with others in the health system. b. Seeks to educate and improve self or others to raise performance levels and/or quality of care. c. Recognizes and utilizes special skills of employees. d. Supports and contributes to ongoing performance improvement activities. Seeks out information and applies knowledge to specific actions in his/her own work area and in cross function areas. e. Remains current in the latest technologies, products or trends in the field. f. Participates in professional organizations/societies relevant to responsibilities. Essential Functions The performance of key responsibilities must meet expectations as defined in the performance standards of this position description. Regular and reliable attendance is an essential function. A team member who does not meet attendance standards outlined in the Personnel Policy, Attendance and Tardiness, is not qualified for this position. Ability to report for work in a condition to perform job responsibilities and essential functions in a safe and productive manner. Ability to meet the physical requirements for the position. Ability to get along with others and consistently engage in and promote positive interactions in the workplace. Ability to continue customer service during high volume/high stress work loads Ability to prepare presentations/reports using a variety of resources Ability to respond to varied personalities and maintain composure during stressful situations. Ability to analyze complex situations, draw conclusions and implement actions Ability to receive, process and communicate in oral, written and keyboarding formats Ability to communicate effectively both verbally and in writing Ability to listen and interpret verbal/nonverbal communication Ability to lead team members to predetermined goals. Position Qualification: Education Degree / Diploma Type: Doctorate Program: ?Pharmacy Required/Preferred (and/or): from an ACPE accredited College of Pharmacy and a Pharmacy Practice Residency from an ASHP accredited residency program Experience Years of Experience: 4-10 Type of Experience: Oncology Years of Experience can be related experience and/or training; or equivalent combination of education and experience. Licensure, Certification, Registration Current, unrestricted clinical PharmD license in the state of TN