Job Title

The Dental Hygienist provides direct patient care under the general supervision of the dentist and performs other clinical and clerical functions independently of direct supervision. It is expected that they provide direct patient care and receive guidance from higher-level or supervisory staff members for only the most complex patients. Customer Service Veteran Centered Care Shows courtesy, respect, and a positive attitude for patients, co-workers and the public Provides assistance to customers with questions or concerns, provides service recovery Delivers care that reflects the Veteran's and the family's personal goals, personal preferences, and freedom of choice Demonstrates knowledge and application of patient and family centered care in written care plans, instructions to patients, and in observation of the actual care provided Demonstrates non-judgmental understanding of the Veteran's and family's knowledge, values, beliefs, and cultural backgrounds Demonstrates collaborative orientation to working with patients and families Patient Care Sets up operatory for planned dental procedure and cleans dental unit for timely turnover Handles instruments safely, accurately, and efficiently Assesses patient's medical, dental, anxiety/phobias, medications and comorbidities Assesses the impact of patient's medical and dental condition on maintaining oral health Recognize age-related changes in individual patients, adapt patient environment, and maximize patient's physical comfort Provides routine oral prophylactic care to include application of appropriate fluoride solutions Provides gross debridement, scaling and root planning procedures Cleans dental prostheses, fixed and removable Manages dental recall system, referring patients to the doctor for additional care when needed Makes impressions for fluoride carrier trays Administers topical anesthetic agents Accomplishes all procedures within standard infection control protocols Patient Education Provides patient education appropriate to the Veteran's needs and oral condition Explains hygiene procedures, indications, complications and expected outcomes to individual patient and caregiver Prepares and provides education on periodontal disease, wellness, health maintenance, oral hygiene practices, parafunctional habits, and effect of illness, addictions, medications and tobacco on the oral cavity Dental Imaging Images are characterized by diagnostic quality, accurately oriented and exposed Dental imaging safety techniques are utilized, and retakes are minimized Infection Control and Equipment Sterilization Demonstrates proper infection control procedures in setting up and cleaning up operatory Instruments are properly prepared for sterilization by SPS standards Instruments are prepared in a manner that does not delay clinical care Demonstrates proper infection control procedures in exposing images Clerical Functions Assists patients in scheduling appointments Assists in filling gaps in the schedule due to late cancellations and failed appointments Charts findings, treatment plans, and treatment provided in patient records Information Management Maintains patient confidentiality per HIPAA with written and verbal information Follows computer security regulations Patient Safety Modifies care as appropriate for patient's age and abilities (patient transfer and position) Modifies care based patient's medical, dental, anxiety/phobias, medications and comorbidities Provides accurate and understandable instructions to patients Participates in patient identification and time out per TJC requirements Monitors patient condition during treatment, being alert for signs of physical distress Employee Education Complies with Employee Education requirements Completes mandatory annual safety training sessions Work Schedule: Monday-Friday 8:00AM-4:30PM Telework: Not Authorized Virtual: This is not a virtual position Functional Statement 40169F Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not authorized