Job Title

The Village at Willow Crossings is hiring a Full Time Lead CNA/HHA to join our team. We are looking for a Lead Aide to join our team! As part of the Benchmark resident care team, you will be responsible for providing the highest degree of quality care and services to a consistent group of residents and their families as well as leading the assigned tasks of the other aides on your shift. Lead Aide Duties and Responsibilities: Reports shift updates in communication log ensuring reporting of all incidents to the nurse, all incidents and accidents appropriately and all unsafe and hazardous conditions/equipment immediately Checks ADL books for signatures and completion of care Acts as lead in an emergency (e.g., elopement, fire, disaster, etc.) Participates in conducting environmental safety rounds as assigned Responds to resident/family requests in a timely manner Meets customer service standards in a friendly, helpful, courteous manner with resident and family satisfaction serving as the first priority Reviews staffing and schedules to ensures appropriate staffing coverage on shift per the variable staffing model and contacts alternative associates as needed to fill staffing vacancy Participates in weekly resident tracking meetings as available Reports all resident care changes or increased needs to supervisor Requirements: Must have current certification as a nursing assistant or have successfully completed the certified home health aide or homemaker/personal care homemaker training program CPR Certificate and First Aid as required by state regulations (if no regulation exists then per Benchmark policy within six months of hire date) High School education preferred and may be required by state regulations Flexible Schedule- willing to work on weekends and holidays. As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following: 8 holidays & 3 floating holidays Discounted Meal Program Paid Training & Company-provided Uniforms Associate Referral Bonus Program Physical & Mental Health Wellness Programs 401k Retirement Plan with Company Match* Medical, Vision & Dental Benefits* Tuition Reimbursement Program* Vacation and Health & Wellness Paid Time Off* * Eligibility may vary by employment status Benchmark Senior Living is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. We embrace and encourage our associates' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our associates unique.