Job Title

Rehab Service Tech Report to: Director of Rehab Classification: Full-Time, Non-Exempt Job Description: Equipment Setup & Maintenance * Assemble or modify rehab equipment based on client assessments * Inspect equipment for safety and function * Perform basic troubleshooting and repairs of custom powerchairs and custom manual wheelchairs in-shop or in the field * Coordinate equipment returns, demos, and loaners * Maintain accurate documentation (serial numbers, service dates, etc.) Delivery & Client Support * Deliver and set up custom powerchairs, custom manual wheelchairs, and other custom equipment in patient homes * Provide basic instruction on equipment use * Assess patient homes for safety and equipment compatibility * Communicate client needs or changes in condition to the team Warehouse & Inventory * Receive and stock new equipment * Clean, stage, and organize items per company standards * Report shipment damages or shortages * Maintain accurate inventory records Repair & Troubleshooting * Diagnose and repair damaged or malfunctioning custom rehab equipment * Modify existing equipment per client requirements Use test equipment such as digital multimeters * Prepare repair quotes and warranty paperwork as needed Quality Assurance * Ensure all equipment is cleaned, safe, and operational before delivery * Maintain proper documentation for all rental and repaired equipment * Keep updated files for equipment manuals and service logs Physical Requirements * Must be able to lift up to 300 lbs (with or without assistance) * Frequent standing, bending, and reaching * Able to operate delivery vehicles safely