Job Title

* Depending on the state in which you work, national certification may be required. If you are not currently certified as a technician, training on the job will be provided in addition to access to training materials to help you prepare for the national certification exam. Job Title: Pharmacy Technician Reports to: Chief Pharmacist, Staff Pharmacist Status: Non-Exempt Summary The Pharmacy Technician will act as a patient advocate by ensuring that patients follow their drug therapy plans as prescribed. This is done by assisting the Chief Pharmacist/Pharmacist in duties of preparing and distributing prescription medications that are within the scope of Lewis Drug policy and state and national regulations. Essential Duties and Responsibilities * Provide prompt, friendly customer service to all patients in the pharmacy and customers throughout the store * Learn Lewis Drug policies and procedures and perform them daily * Establish and maintain good relationships with physicians and other healthcare providers * Answer patient questions and troubleshoot and/or resolve them promptly * Answer phone calls promptly and in a polite manner * Assist in all customer service situations and finish customer transactions using the register * Obtain and maintain pertinent information from patients so as to fill prescriptions accurately and efficiently * Maintain the confidentiality of patients' private medical information according to the HIPAA Act * Process new and refill prescriptions within scope of practice * Prepare paperwork and compile medications for delivery and mail out orders when needed * Manage and serve drive-thru patients in an efficient manner (if applicable) * Report any medication error to proper personnel * Ability to log into a variety of software systems to perform daily technician functions * Perform daily maintenance of automated devices within the pharmacy * Stock supplies, clean work area, clean patient area, and prepare pharmacy for next day's operations * Promote Lewis initiatives and represent Lewis in a positive manner to our patients and communities * Perform additional duties as assigned by the Chief Pharmacist/Pharmacist Additional Requirements * Ability to learn basic drug terminology * Ability to learn differences between brand and generic drugs * Perform basic pharmaceutical calculations (addition, subtraction, multiplication, division, some algebra) * Ability to multi-task and pay attention to detail * Work effectively as part of a team to support the entire pharmacy, as well as individually * Possess good organizational and time-management skills * Ability to communicate effectively, both verbally and in writing * Learn new software systems and type (data entry) accurately and efficiently * Dependable in attendance and job performance * Possess the initiative to plan for and complete daily activities in coordination with other pharmacy team members Education, Experience, and Licensure * State of Iowa Requirements * Register with the state Board of Pharmacy (BOP) * Must be at least 16 years old * Must be registered prior to the first day worked * Become a nationally certified pharmacy technician within 1 year of BOP registration * Pharmacy Technician Certification Board (PTCB) certification is recommended * State of Minnesota Requirements * Register with the state Board of Pharmacy (BOP) * Must be 18 and have a high school diploma or GED * Must be registered prior to the first day worked * Must complete BOP approved Lewis training within 1 year of BOP registration * State of South Dakota Requirements * Register with the state Board of Pharmacy * Must be at least 16 years old * Must be registered within 30 days of employment * Additional considerations that apply to all states: * Successful completion of an approved/accredited pharmacy technician program to become certified is desired but not required * Complete yearly CE requirements to maintain active license or as required per state * Additional pharmacy technician credentials/endorsements encouraged but not required Physical Requirements * Must be able to stand for long periods of time and move quickly from one workstation to another * Work with full range of hands, wrists, and arms (i.e. Ability to pick up and pinch small items with fingers, and seize, hold, grasp or turn objects with hands) * Constantly positions self or moves about the pharmacy to access product and supplies from varying height levels * Ability to lift/move items up to 50 lbs occasionally, up to 20 lbs frequently, and up to 10 lbs constantly * Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction * Must have depth perception, color vision (ability to identify and distinguish colors), and field of vision * Must have ability to communicate verbally with staff and patients * Must be able to handle multiple tasks in a fast paced setting (filling scripts, answering phones, waiting on patients, etc.) Benefits (Full-time employees) * Medical, dental, and vision insurance * HSA, FSA, LPFSA options * Voluntary options: life, long-term disability, life/long-term care hybrid, cancer, critical illness, accident, identity theft protection * Employee discount * Retirement savings (401k) * Paid Time Off (PTO) * Paid volunteer time * Company paid short term disability * Company paid life insurance * Discounted logowear * Employee Assistance Program Benefits (Part-time employees) * Employee discount * Retirement savings (401k) * Paid Time Off (PTO) * Discounted logowear * Employee Assistance Program