Job Title

Who is Saint Louis University? Founded in 1818, Saint Louis University is one of the nation's oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is recognized for world-class academics, life-changing research, compassionate health care, and a strong commitment to faith and service.JOB SUMMARYThe Dental Patient Coordinator provides dental office support to ensure patient satisfaction. This position schedules appointments, greets patients, answers general questions, and performs registration and check-in/out functions. This position also maintains various patient records and databases of information, collects and posts payments, and provides assistance to the clinical supervisor. PRIMARY JOB RESPONSIBILITIESCollects and posts payments; performs reconciliation at day's endSchedules/reschedules all patient appointments in person and by phone; confirms appointments with patients; performs patient registration process; downloads and scans patient documentsAnswers phone calls and responds to inquiries related to patient concerns; refers, routes, and places calls and follow-up calls; obtains additional patient information as directedGreets and assists all patients and visitors; maintains a clean, professional and organized front office space; maintains patient lobby in excellent conditionRecords and maintains clinic schedules in the department's scheduling softwareProvides assistance to faculty and residentsPerforms other duties as assignedKNOWLEDGE, SKILLS, AND ABILITIESKnowledge of University policies and proceduresKnowledge of the office practices and proceduresKnowledge of the operation of modern office equipment including computersExcellent interpersonal/human relations skills and ability to work with other peopleExcellent verbal and written communication skillsExcellent organizational/planning skillsCustomer service skillsAbility to maintain confidentialityAbility to interact with the public in a polite and professional mannerAbility to maintain records and filesMINIMUM QUALIFICATIONSHigh School DiplomaOne to three years of relevant work experienceCOMPENSATIONPay starts at $18.00 per hour depending on relevant experienceFunctionDental StaffScheduled Weekly Hours:40Saint Louis University is an equal opportunity/affirmative action employer. All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, military/veteran status, gender identity, or other non-merit factors. If accommodations are needed for completing the application and/or with the interviewing process, please contact Human Resources at 314-977-5847.