Job Title

Iteris is seeking an Arterial Operations Operator who will be responsible for monitoring and responding to incidents impacting the arterial network, provide day-to-day monitoring of the traffic signal system, track system alarms, and generate signal system operations reports, monitoring of CCTV and DMS systems for the arterial street network, etc. This role is located at the Broward TSM&O TMC (Transportation Management Center) located at 2300 West Commercial Boulevard, Fort Lauderdale, FL. What you will be doing: Arterial Operators are responsible for monitoring of the AMS roadways and possess strong familiarity of the District's arterial network Monitor the status of arterial network using CCTV, SIRV, Road Ranger Service Patrols (future), detector data, Bluetooth devices, etc. Detect, confirm, update, and respond to scheduled and unscheduled traffic and incident management events on the arterial network, congestion, and travel time imbalances in the geographical coverage area Enter all scheduled and unscheduled events and congestion into SunGuide software Disseminate information using ITS devices, website, and Florida 511 system Coordinate with other Control Room staff, law enforcement, and external agencies in response to incidents Dispatch SIRVs to motorists, events, and to assist law enforcement in a timely and efficient manner Coordinate with signal timing staff and county or city/municipality staff as required to adjust signal timing as needed in response to scheduled and unscheduled events Detect, confirm, and report equipment faults affecting Control Room equipment and field equipment, including equipment maintained by the signal timing agency Perform daily Arterial ITS infrastructure checks (CCTVs, DMS, MVDS, Video Wall, etc.) early in the mornings and open ITS device failure tickets for malfunctions detected during the check Coordinate with maintenance staff as needed Follow FDOT District 4 policies and procedures, including the District 4 TSM&O SOP Follow time requirements in the District 4 TSM&O SOP for event confirmation, RRSP and SIRV dispatching, etc. Act as essential personnel during emergency events as needed to support MTC operations needs What you need to be successful in this role: High School Diploma, or equivalent Over one (1) year of experience in transportation, public safety, and/or commercial operations Commitment to outstanding client service Excellent communication and interpersonal skills, especially with clients and/or partner agencies Proficiency in computing and Microsoft Office (Word, Excel, PowerPoint, Outlook) Able to work in a small team environment Strong organizational skills and ability to multitask Strong work ethic General knowledge and interest in Intelligent Transportation Systems (ITS) and traffic management standards Flexibility and dependability Good time and task management skills Ability and willingness to work alternate schedules and function as essential personal (including during regional emergencies) Iteris anticipates paying $20.00/hr. for this role. #LI-ONSITE #arterialoperator