Job Title

THE POSITION Are you interested in making a meaningful impact in the lives of older adults throughout Northumberland County? The Area Agency on Aging is seeking a dedicated Senior Center Services Director 1 to lead programs that promote health, independence, and social engagement while supporting a vibrant community center for seniors. If you are a caring and enthusiastic individual who enjoys making a positive difference in the lives of older adults, we have the perfect opportunity for you! DESCRIPTION OF WORK In this role you will be tasked with providing leadership and administrative oversight for the center's operations and nutrition programs. Work involves directing and supervising congregate meal services, nutrition education, socialization activities, as well as health and wellness programs. You will have the opportunity to collaborate with agency's Advisory Counsel and Center Operators to develop community-based programs such as health screenings, life skills training, and consumer education. Work also involves coordinating the annual Farmers Market Check Vouch Program, preparing program and budgets reports, and monitoring transportation services. Additional responsibilities include: * Administrative functions such as conducting performance evaluations, providing technical guidance, and training staff on program regulations and agency procedures * Review documentation to ensure accuracy, completeness, and compliance * Representing the agency at meetings and trainings, sharing updates and guidance with staff and leadership * Providing information and assistance to older adults, caregivers, veterans, and the general public while serving as an advocate for aging services * Maintaining a professional, respectful work environment Work Schedule and Additional Information: * Full-time employment * Work hours are 8:30 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. * Telework: You will not have the option to telework in this position. * Salary: In some cases, the starting salary may be non-negotiable. * You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: * Three (3) years of experience in a food service, social service or recreation program, including one (1) year in an administrative, supervisory or consultative capacity or one (1) year as a Senior Center Manager. College or business school may be substituted on a year-for-year basis to a maximum of two (2) years for the general experience; or * Any equivalent combination of experience and training. Other Requirements: * You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. * Hiring preference for this vacancy may be given to candidates who live within Northumberland County. If no eligible candidates who live within Northumberland County apply for this position, candidates who reside in other counties may be considered. * You must be able to perform essential job functions. Legal Requirements: * This position falls under the provisions of the Older Adult Protective Services Act. * Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance. * This position falls under the provisions of the Child Protective Services Law. * Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance. How to Apply: * Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). * If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. * Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. * Failure to comply with the above application requirements may eliminate you from consideration for this position. * All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information. Veterans: * Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click on Veterans. Telecommunications Relay Service (TRS): * 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION * Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). * Your score is based on the detailed information you provide on your application and in response to the supplemental questions. * Your score is valid for this specific posting only. * You must provide complete and accurate information or: * your score may be lower than deserved. * you may be disqualified. * You may only apply/test once for this posting. * Your results will be provided via email. Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package. 01 The Commonwealth of Pennsylvania legislatively allows the Department of Aging and Area Agencies on Aging to provide preference to candidates who are 60 years of age or older. Are you 60 years of age or older? * Yes * No 02 How many years of full-time experience in a food service, social service or recreation program do you possess? * 3 years or more * 2 but less than 3 years * 1 but less than 2 years * Less than 1 year * None 03 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 04 Do you possess one year or more of full-time experience in an administrative, supervisory, or consultative capacity in a food service, social service, or recreation program? * Yes * No 05 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 06 Have you been employed by the Commonwealth of Pennsylvania as a Senior Center Manager for one or more years full-time? * Yes * No 07 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 08 How much college coursework have you completed? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting and clicking the Evaluation Services Link. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted. * 60 credits or more * 30 but less than 60 credits * Less than 30 credits * None 09 You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application, or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each work behavior carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose for each work behavior must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to our FAQ page. * Yes 10 WORK BEHAVIOR 1 - SUPERVISION Performs the full range of supervisory duties including assigning and reviewing work, providing guidance, training subordinates or arranging for the training of subordinates, evaluating work performance, providing discipline, interviewing prospective employees and recommending selection, and monitoring and approving leave. Levels of Performance Select the "Level of Performance" which best describes your claim. * a. I have experience performing the full range of supervisory duties including assigning and reviewing work, providing guidance, training subordinates or arranging for the training of subordinates, evaluating work performance, providing discipline, and monitoring and approving leave. * b. I have experience as a LEAD WORKER to other staff on specific projects or assignments, including providing guidance in performing work. * c. I have successfully completed college-level coursework or training related to supervisory development, labor relations, or human resource management, but I do not have at least six months of supervisory or lead work experience in a work setting. * d. I have NO experience or coursework related to this work behavior. 11 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * The duties you performed as a supervisor or lead worker. * Your level of responsibility. 12 If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. * College/University/Training Source * Course Title * Credits/Clock Hours 13 WORK BEHAVIOR 2 - PROGRAM DEVELOPMENT AND ADMINISTRATION Develops, updates, and implements program plans, policies, and procedures related to aging care. Ensures program requirements are met and in compliance with laws and regulations. Levels of Performance Select the "Level of Performance" which best describes your claim. * a. I have experience developing, updating, or implementing program plans, policies, and procedures RELATED TO AGING CARE, and ensuring program requirements were met and in compliance with laws and regulations. * b. I have experience developing, updating, or implementing program plans, policies, and procedures, and ensuring program requirements were met and in compliance with laws and regulations. This was NOT related to Aging Care. * c. I have experience developing, updating, or implementing program plans, policies, and procedures. * d. I have successfully completed college-level coursework related to program or policy development. * e. I have NO experience or coursework related to this work behavior. 14 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * Your experience developing and modifying programs, policies, and practices and the type(s). * Your experience ensuring program compliance and the type(s). 15 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. * College/University * Course Title * Credits/Clock Hours 16 WORK BEHAVIOR 3 - WRITES REPORTS Writes monthly aging program and budgetary reports. Levels of Performance Select the "Level of Performance" which best describes your claim. * a. I have experience writing monthly program or budgetary reports. This was related to AGING CARE. * b. I have experience writing monthly program or budgetary reports. This was NOT related to Aging Care. * c. I have successfully completed college-level coursework related to report writing or business writing. * d. I have NO experience or coursework related to this work behavior. 17 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * Your experience writing reports, including the type(s). * Your level of responsibility. 18 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. * College/University * Course Title * Credits/Clock Hours 19 WORK BEHAVIOR 4 - MEAL PLANNING AND PREPARATION Plans menus, determines food and supply requirements, and oversees preparation and serving of meals to ensure compliance with health and sanitation standards. Levels of Performance Select the "Level of Performance" which best describes your claim. * a. I have experience planning menus, determining food and supply requirements, AND overseeing preparation and serving of meals to ensure compliance with health and sanitation standards. This was in an AGING CARE setting. * b. I have experience planning menus, determining food and supply requirements, AND overseeing preparation and serving of meals to ensure compliance with health and sanitation standards. This was NOT in an Aging Care setting. * c. I have experience planning menus, determining food and supply requirements, OR overseeing preparation and serving of meals to ensure compliance with health and sanitation standards. * d. I have successfully completed certification/training related to food preparation health and sanitation standards. * e. I have NO experience or coursework related to this work behavior. 20 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * Your experience with meal planning, preparation, and compliance with health and sanitation standards. * Your level of responsibility. 21 If you have selected the level of performance pertaining to certification/training, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. * Training Source * Course Title * Credits/Clock Hours 22 WORK BEHAVIOR 5 - ASSESS PROGRAM QUALITY AND MAKES RECOMMENDATIONS Assesses program quality in the areas of nutrition, social services, and recreation by gathering and analyzing data from surveys completed by consumers, and from discussions with interested parties. Develops and implements program improvements based on collected information. Levels of Performance * a. I have experience assessing program quality in the areas of NUTRITION, SOCIAL SERVICES, or RECREATION AND developing and implementing program improvements. * b. I have experience assessing program quality AND developing and implementing program improvements in an area other than nutrition, social services, or recreation. * c. I have experience assessing program quality. SOMEONE ELSE was responsible for developing and implementing program improvements. * d. I have successfully completed college-level coursework related to research. * e. I have NO experience or coursework related to this work behavior. 23 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * Your experience assessing programs, including the type(s) of program(s). * Your level of responsibility. 24 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. * College/University * Course Title * Credits/Clock Hours Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website