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Job Title


Remote Tier 1 Helpdesk Technician - Education


Company : Insight Global


Location : Oak Brook, IL


Created : 2026-04-20


Job Type : Full Time


Job Description

A client-focused organization in Oak Brook, Illinois is seeking a dedicated Tier 1 Customer Support Representative. This role involves providing first-level technical support to educators and students while handling common issues such as password resets and browser compatibility. The ideal candidate will have at least 2 years of experience in a technical customer service role, possess exceptional communication skills, and be comfortable working independently in a remote environment. This position offers an opportunity to contribute to a mission-driven organization. #J-18808-Ljbffr