A leading global footwear and apparel company is seeking a Contact Center Operations Specialist to enhance performance through technology and analytics. This role involves collaborating with leadership and various business units, participating in system implementations, and administering contact center technologies. The ideal candidate has 3-5 years of experience, advanced skills in Salesforce and Excel, and strong analytical abilities. Offering a flexible, hybrid work schedule with three days in-office and two remote. #J-18808-Ljbffr
Job Title
Contact Center Ops & Analytics Specialist (Hybrid)