Job Title

About the Role2 weeks ago Be among the first 25 applicantsThis range is provided by Race Communications. Your actual pay will be based on your skills and experience "” talk with your recruiter to learn more.Base pay range$40,000.00/yr - $45,000.00/yrLocationRemote: California, Colorado, Florida, Missouri, Nevada, Oregon, Indiana or IllinoisWork will be primarily performed remotely from a home office. Employee may be required to utilize personal phone and internet services to perform telecommuting with reimbursement according to Race's telecommuting policy. Occasional travel to and work from other Race offices or off"‘site locations may be required.100% Company"‘Paid Medical and Dental BenefitsFree Fiber Internet ServiceComp: $19 to $21 USD per hourWho We AreWe're more than a fiber internet provider, we're your neighbors, committed to connecting California communities since 1994. At Race, relationships matter as much as speed. We combine cutting"‘edge technology with a genuine, people"‘first approach that makes every interaction feel personal. Our team operates like family: collaborative, supportive, and dedicated to making a real difference. When you join Race, you're not just accepting a job, you're becoming part of a team that values integrity, celebrates wins together and believes that meaningful work happens when great people connect with great purpose.Position ImpactAs an Inside Sales Representative at Race Communications, you will be instrumental in expanding our customer base and driving revenue growth. Your primary responsibility is to proactively engage potential customers via phone, web, email, and selling tools serving as the voice of Race Communications. You will create meaningful connections with individuals, effectively conveying the exceptional value of our products and services to secure their business. You must possess excellent communication and customer service skills, as well as strong sales acumen to explain products and services, address questions and complaints, and provide effective solutions. Additionally, you will support Race Communications' mission to bridge the digital divide between rural and urban areas by promoting and delivering reliable, high"‘quality internet services.Qualifications and ExperienceEligibility for US Employment without sponsorshipMinimum of 18 years of ageHigh school diploma, GED or equivalent requiredMinimum of one year of experience in sales, outside sales, or a related field, with equivalent work experience in customer"‘facing roles requiredDemonstrated proficiency in utilizing CRM systems (e.g., Salesforce and HubSpot) to manage customer data, track interactions, and analyze customer behaviorIncreased customer through the implementation of targeted relationship management strategies, resulting in improved client satisfaction and loyaltyConsistently meet or exceed monthly sales quota given by Vice President of Sales and Marketing, achieving monthly target phone salesThe ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communicationProficiency in Spanish Language is desirableSkillsProficient use of MS Office applications including Teams, Word, Excel, and PowerPoint; teleconferencing applicationsFunctional use of common office equipment, computers, and office softwareEssential Duties and ResponsibilitiesSales Prospecting and Lead GenerationSources new sales opportunities through inbound leads, follow"‘ups, outbound call campaigns, emails, messaging applications, and in"‘person eventsResearch accounts, identify potential sales opportunities, and generate interestSales Performance and Goal AchievementMeets or exceeds monthly sales goalsCustomer Needs Assessment and Relationship BuildingIdentifies, assesses, and understands customer needs and requirements to achieve customer satisfactionBuilds sustainable relationships and trust with customer accounts through open and interactive communicationGains and retains extensive product knowledge as well as a detailed comprehension of customer requirementsQuotation Management and Account DevelopmentManages creation and presentation of quotations for opportunities as they are identifiedGenerates new business and promotes growth of existing accountsInformation Handling and CRM UtilizationProvides accurate, valid, and complete information when using our CRM and other provided softwareKeeps detailed records of customer interactions, processes customer accounts, and files documentsCustomer Support and Complaint ResolutionHandles inbound calls, provides callers with product and service informationHandles customer complaints, provides appropriate solutions and alternatives within time limits; coordinates communication and action with appropriate departments and team members; follows up with customers to ensure resolutionSales Team Compliance and ParticipationFollows sales team procedures and guidelines, along with policies outlined in the Race Communications Employee HandbookParticipates in outbound call campaigns and attends outside sales events (travel required)Benefits100% Employer"‘paid medical, dental, vision, and life for all our employees401(k) with 100% Employer"‘matched up to 4% of your annual incomeGenerous paid time off including sick, vacation, holiday and birthday payFree Race high"‘speed internet and phone service where available #J-18808-Ljbffr