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OverviewAcrisure's West Division began with a small group of agency partners joining together for the best interest of their clients and teams. Through collaboration and trust, they revealed the individual strengths and the extraordinary advantage at their doorsteps. As their success became a reality, people took notice, and the platform grew. Their entrepreneurial spirits drove the partnership that led the Acrisure West Division to where it is today, with a culture built on organic partnership.Job Title: Associate Account ManagerDepartment: Employee BenefitsLocation: West DivisionAcrisure is a fast-growing fintech leader that operates a global insurance broker. Acrisure provides a broad array of insurance and financial related solutions, including commercial property and casualty, personal lines and employee benefits insurance, real estate services, cyber services and asset and wealth management. Acrisure's distribution network combines the strength of trusted advisors with growth and efficiency enabled by AI. Job SummaryPerforms routine responsibilities and serves as a primary point of contact for the clients they oversee, under direct supervision. Supports coverage strategy and plan application in everyday insurance scenarios. Responsibilities Perform daily service on assigned tasks by EB Account Managers/Executives in all aspects of plan administration, client, and employee advocacy Support the team with consistent follow-through on deadlines, providing accurate and timely information as needed Assist members with benefit claims, inquiries, providing guidance, and support Resolve member claim issues by collaborating with providers, billing offices, medical groups, and carriers Audit enrollment Support preparation of Open Enrollment and overall process Maintain accurate employee records and confidentiality of sensitive information Maintain knowledge of all group coverages and relevant policy and plan documents Complete other functions and assignments as needed, including back-up duties Requirements Active Health & Life license or ability to obtain one within 60 days of hire date Strong organizational skills and ability to discern priority and initiative Computer skills, specifically Microsoft Word, Outlook and Excel Excellent verbal and written communication skills and strong interpersonal abilities Reasoning skills: ability to solve practical problems and interpret a variety of instructions EPIC experience a plus Employee Navigator experience a plus Education/Experience High School diploma required; Associate Degree or higher preferred CPCU or special training course completion a plus Benefits & Perks Competitive compensation Industry-leading healthcare Savings and investments Charitable giving programs Hybrid work option Opportunities for growth Parental leave Generous time away Pay DetailsThe base compensation range for this position is $55,000 - $70,000. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on factors including skills, experience, qualifications, location, and internal equity. MiscellaneousCandidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership. Why Join UsWe're building a community where people can grow, thrive, and make an impact. Our benefits support health and finances, family, and future. Acrisure has engaged in community partnerships and charitable commitments. Additional InformationAcrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting . Final candidates will complete post-offer verification processes as required by law. California Residents: Learn more about our privacy practices at the Acrisure California Applicant Privacy Policy. Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice. #J-18808-Ljbffr