Job Title: Product Owner / Technical Program Manager (TPM) / Test ManagerLocation: Phoenix, AZ (Hybrid)Duration: 12+ MonthsJob SummaryWe are seeking a highly experienced Product Owner / Technical Program Manager / Test Manager to lead the delivery of large-scale enterprise platforms within the American Express (AMEX) ecosystem.The ideal candidate will have hands-on experience managing Network, CAS (Customer Authentication Services), and AMP (Access Management Platform), along with a strong background in Agile delivery, program management, and quality assurance.Key ResponsibilitiesProduct Ownership & Program ManagementAct as a Product Owner/TPM/Test Manager, driving end-to-end delivery of enterprise applicationsDefine product vision, roadmap, and backlog, ensuring alignment with business goalsPrioritize features based on business value, technical feasibility, and riskPlatform Management (AMEX Environment)Manage and oversee platforms related to:NetworkCAS (Customer Authentication Services)AMP (Access Management Platform)Ensure platform stability, performance, and compliance with enterprise security standardsAgile Delivery & ExecutionLead Agile/Scrum ceremonies: sprint planning, backlog grooming, stand-ups, and retrospectivesCoordinate with cross-functional teams including Development, QA, DevOps, and Business stakeholdersManage dependencies, risks, and ensure timely delivery of milestonesQuality Assurance & TestingDefine and oversee test strategies, planning, and executionEnsure high-quality releases through effective QA practices and release managementSupport production issues and continuous improvement initiativesStakeholder Management & ReportingTrack KPIs and provide regular status updates to leadershipCommunicate effectively with technical and non-technical stakeholdersDrive issue resolution and ensure transparency across teamsRequired Skills & ExperienceProven experience as a Product Owner, Technical Program Manager, or Test Manager in enterprise environmentsHands-on experience with AMEX platforms (Network, CAS, AMP)Strong understanding of Agile/Scrum methodologies and SDLC processesExperience managing large-scale distributed systems and platform operationsStrong background in QA/testing practices, release management, and production supportExcellent stakeholder management, communication, and leadership skillsExperience with tools such as JIRA, Confluence, ALM, or similarPreferred QualificationsExperience in financial services or payments domainFamiliarity with enterprise security and authentication platformsStrong analytical and problem-solving abilitiesIdeal Candidate Profile8-15+ years of experience in product/program/test management rolesStrong mix of technical, functional, and leadership capabilitiesExperience working in high-pressure, fast-paced enterprise environmentsProven ability to drive large programs and deliver business value #J-18808-Ljbffr
Job Title
Product Owner / Technical Program Manager (TPM) / Test Manager