Job Title

Position Summary This position provides complex administrative and program support to the Central Medical Records (CMR) office-requiring analytical and independent reasoning skills. This lead worker position sets daily work priorities for all CMR employees, provides guidance to co-workers as needed, acts as primary representative of CMR for callers from within and outside of the DOC, consults with supervisor regarding significant issues, and trains new employees, resident workers and light duty officers temporarily assigned to work in CMR. This position requires an understanding of a variety of federal and Wisconsin laws governing the confidentiality of medical, mental health and alcohol and substance use disorder (SUD) information, as well as complex records management principles. The primary areas of responsibility include coordinating the daily work and operations of the CMR unit, processing requests for confidential health information from within and outside of the DOC, serving as a primary consultant to the HIS for medical records policy and procedure updates and other quality improvement assignments, and implementing Records Retention/Disposition Authorizations issued by the Public Records Board. Additional responsibilities include entering and reviewing data in electronic databases, participating in special projects and administrative assignments, responding to verbal and written communications, drafting documents as directed, compiling statistics for the CMR unit, ensuring that Health Care Record supplies are available to all DOC facilities, scanning, indexing and validating paper Health Care Records (HCRs) as it relates to ongoing EMR digitization and optimization efforts, and providing overall administrative support functions. Salary Information This position is in pay schedule and range 06-13 with a starting pay of $24.02/hour. Pay will be set in accordance with the Compensation Plan and Wisconsin Administrative Code in effect at the time of hire. A probationary period is required. In addition to meaningful and rewarding work, we offer a competitive benefits package featuring: * Substantial leave time including at least 3.5 weeks of vacation to start, 9 paid holidays, and ample accrued sick time that rolls over each year. * Insurance: Excellent and affordable health, dental, vision, and life insurance. * An exceptional pension plan including a lifetime retirement payment. * An optional tax-advantaged 457 retirement savings plan. * The Well Wisconsin Program helps participants set health and well-being goals, track progress, stay motivated, and earn incentives. * Our Employee Assistance Program offers employees and their immediate family a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being. * DOC is a qualifying employer for the Public Service Loan Forgiveness program. * Please click here for a summary of State of Wisconsin employment benefits or click here to explore employment benefits on the website. To help you understand what your benefit package would be worth, please see the Total Rewards Calculator here. Job Details This position offers an optional hybrid remote work schedule, allowing potentially up to 3 days remote per week (after training is complete) based on work needs. Any remote work must be performed from Wisconsin. This position is FLSA Non-Exempt. Anticipated schedule will be Monday - Friday 7:45 AM - 4:30 PM. Anticipated schedule will be day-time hours Monday - Friday. Specifics can be discussed at time of interview. This position is not anticipated to travel on a regular basis, but most DOC positions occasionally travel for training, meetings, conferences, or similar events. Applicants must be legally authorized to work in the United States (i.e. a citizen or national of the U.S., a lawful permanent resident, or an alien authorized to work in the U.S. without DOC sponsorship) at the time of application. The Department of Corrections may conduct pre-employment drug screens. Any applicant who is offered employment in a position which requires a pre-employment drug screen must pass the screen as a contingency of employment. The Department of Corrections will conduct criminal background checks on applicants prior to selection. Upon hire, all new DOC employees are subject to fingerprinting. For more in-depth information on employment with the State of Wisconsin, please see the State Employee Handbook. Qualifications Minimally qualified applicants will have experience: * Utilizing computer software such as Microsoft Office Suite (Outlook, Word, Excel, etc.) to create or manage reports, spreadsheets, memos, etc. * Providing customer service and/or administrative support in an office setting (e.g., maintaining files and/or records, drafting correspondence, assembling materials) * Working with and responding to medical records requests, including compliance with HIPAA and confidentiality laws. * Experience interpreting, applying and communicating policies. In addition to the above, well qualified applicants will have experience: * Performing lead worker related duties such as: assigning, reviewing, evaluating and revising daily workflows or operations, training/mentorship, creation and tracking of routine reports, etc. * Experience with facilitating and processing billing and claims record requests for internal staff and external stakeholders/vendors/requestors. * Experience with electronic medical records digitization and optimization duties. How To Apply To apply, click on "Apply for Job" to start the application process. Follow the steps outlined in the application process and submit your application. Your resume and letter of qualifications should detail your training and experience specifically related to the qualifications section listed in the job posting and are limited to a maximum of 2 pages each. The Department of Corrections has created extra guidance to assist you in developing your resume and letter of qualifications. Wisc.Jobs also has extra guidance for your application materials. Submitted materials will be evaluated by a panel of job experts and the most qualified applicants will be invited to participate in the next step of the selection process. Permanent classified employees who are eligible for consideration as a transfer or voluntary demotion must complete the application process in order to be considered. Please log-in through your Employee Self Service account and apply through the "Careers" tile. The State of Wisconsin is an Equal Opportunity and Affirmative Action employer seeking a diverse and talented workforce. We provide reasonable accommodations to applicants and employees with disabilities. The State of Wisconsin offers a special program for qualified veterans with a 30% or greater service-connected disability. If you are a qualified veteran, please visit the Veterans Employment page for application instructions to be considered for the Veterans Non-Competitive Appointment program. Questions can be directed to Athena Foster, HR Specialist - Senior, at . Deadline to Apply Online application and materials must be submitted by 11:59 pm on Monday April 27th, 2026. For general wisc.jobs user information and technical assistance, please see the wisc.jobs Commonly Asked Questions page. Some users report better performance when using the Chrome browser.