This job was posted by : For moreinformation, please see: Ticket Specialist is responsible for selling and/or scanning ticketsfor events at Century II, while providing general information to guests.This position requires working events, which occur mostly in theevening, nights, and on weekends.RESPONSIBILITIES:- Answer questions related to price, seating, and event information with courtesy and efficiency.- Accept payment form agreed upon and distribute tickets properly.- Keep accurate daily balance sheet for cash received and tickets sold.- Fulfill ticket requests at will-call window according to procedures.- Ability to scan tickets on event day.- Open and close ticket window as required.- Requires ability to work flexible hours, primary hours are for events to include nights, weekends, and holidays.- Position requires the ability to work at all Legends Global in Wichita and Andover.- Regular attendance is an essential job function.- Other duties as assigned.QUALIFICATIONS:- High School Diploma or GED.- Positive attitude and neat appearance.- Excellent interpersonal communication skills.- Exceptional problem solving and conflict resolution skills.- Box Office or Guest Service background, preferred.- Must be able to pass a background/credit check.SKILLS AND ABILITIES:- Handle cash with great responsibility and make change accurately.- Follow directions and effectively perform tasks as instructed.- Complete basic computer functions within ticketing software.- Organize and correctly input customer data.- Work independently and as part of a team with little or no supervision.- Remain calm when speaking with guests.- Speak and understand English.OTHER QUALIFICATIONS:Requires ability to work flexible hours, primary hours are for events toinclude nights, weekends, and holidays.To perform this job successfully, an individual must be able to performeach essential duty satisfactorily. The requirements listed arerepresentative of the knowledge, skill, and/or ability required.Reasonable accommodations may be made to enable individuals withdisabilities to perform the essential functions.PHYSICAL DEMANDS:This position requires walking, walking up and down stairs, andstanding, stooping, substantial sitting and may require lifting up to 30lbs.While performing the duties of this job, the employee is regularlyrequired to use hands to handle and count coins and currency. The personmust be able to climb stairs and walk long distances to access allseating. Ability to operate a two-way radio and speak clearly. Specificvision abilities required by this job include close vision. Requiresoccasional fast-pasted interaction with large groups of people.NOTE: The essential responsibilities of this position are describedunder the headings above. They may be subject to change at any time dueto reasonable accommodation or other reasons. Also, this document in noway states or implies that these are the only duties to be performed bythe employee occupying this position.Legends Global is an Equal Opportunity/Affirmative Action employer, andencourages Women, Minorities, Individuals with Disabilities, andprotected Veterans to apply. VEVRAA Federal Contractor.
Job Title
Ticket Specialist - Century II