Description We are looking for an experienced IT Support specialist to join our team in Postville, Iowa. This contract-to-permanent position involves providing expert technical assistance for hardware, software, and network systems while ensuring smooth daily operations. The role includes troubleshooting and resolving issues efficiently across multiple platforms to maintain optimal functionality. Responsibilities: u2022 Address and resolve service desk tickets related to printing, login issues, and screen problems. u2022 Configure and manage telephony systems, Active Directory, Azure AD, and Office 365. u2022 Utilize tools like Entra and Intune for monitoring and deployment tasks. u2022 Provide support for Windows desktop systems and server environments. u2022 Manage virtualization systems such as Hyper-V and perform routine system maintenance. u2022 Assign security-related tasks and escalate issues when necessary. u2022 Perform backups and system reboots to ensure data integrity. u2022 Configure and troubleshoot Cisco switches and Fortinet firewalls to ensure network stability. u2022 Maintain and optimize desktop hardware and imaging processes. u2022 Assist with SQL Server management as needed to support business operations. Requirements u2022 Minimum of 2 years of experience in IT support or a related field. u2022 Proficiency with Active Directory and Windows 10. u2022 Hands-on experience with desktop deployment, imaging, and hardware troubleshooting. u2022 Familiarity with Cisco Catalyst switches and Fortinet firewalls. u2022 Strong knowledge of Azure AD Connect and Intune. u2022 Ability to handle telephony systems and computer telephony integration. u2022 Experience with virtualization tools such as Hyper-V. u2022 Solid understanding of backup processes and security protocols. Technology Doesn't Change the World, People Do.u00ae Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use ( and Privacy Notice (.
Job Title
IT Support | Desktop | Hardware Technician