Description The Office Services Associate plays a key role in delivering essential daily back-office support, ensuring high-quality service to our clients and internal teams. Core responsibilities include both physical and digital reprographics, copy and mail services, and providing additional support in hospitality, facilities, audio/visual, reception, and other business-critical functions as required. Key Responsibilities: u00b7 Accurately document all workflow using designated service logs. u00b7 Complete job tickets before commencing tasks to ensure accuracy and quality. Execute office services, primarily in reprographics, mail, and intake, according to company standards and protocols. u00b7 Prioritize and manage workflow to meet contract deadlines for all assignments. u00b7 Effectively communicate with supervisors and clients regarding project status or deadline concerns. u00b7 Troubleshoot basic equipment issues and ensure machines are properly loaded and maintained. u00b7 Perform regular quality assurance checks on one's work and work of team members. u00b7 Safely lift up to 50 lbs. on a regular basis as part of essential duties. u00b7 Answer phone calls and emails and place service calls when necessary. u00b7 Provide courteous and detail-oriented customer service, in person, by phone, and electronically. u00b7 Consistently adhere to company and client site policies and procedures. u00b7 Promote a cost-efficient approach when using office equipment and supplies. Requirements u00b7 High school diploma or equivalent required. u00b7 Minimum of 1 year of office services experience, preferably in a legal, banking, or large corporate environment. u00b7 Proficient in using mail, phone, email, digital reprographics, and mailroom equipment. u00b7 Familiarity with general back-office procedures to support and maintain client satisfaction. u00b7 Experience performing light facilities tasks as needed. u00b7 Demonstrated customer service skills to build and maintain strong client relationships. u00b7 Strong written and verbal communication skills, including detail oriented telephone and email etiquette. u00b7 Excellent attention to detail and organizational abilities. Proven ability to meet deadlines and manage multiple projects effectively. u00b7 Capable of handling sensitive and/or confidential documents and information appropriately. u00b7 Able to make sound, independent decisions in accordance with business needs and policies. u00b7 Good problem-solving skills with the ability to escalate issues appropriately. u00b7 Effective team player who collaborates well with colleagues from diverse backgrounds. u00b7 Comfortable working in a fast-paced environment. u00b7 Self-motivated with a positive, can-do attitude. Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. Robert Half is not a law firm and does not provide legal representation. Robert Half project lawyers do not constitute a law firm among themselves. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use ( and Privacy Notice (.
Job Title
Office Services Associate