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Job Title


Case Manager


Company : MSCCN


Location : Brooklyn, NY


Created : 2026-04-04


Job Type : Full Time


Job Description

Case Manager Type of Position Full time Search Location(s) Brooklyn, NY Apply Now ( Job Brief Case Manager set clear, measurable goals in an effort to work towards housing permanency. Shift Worked: 9:00 AM-5:00 PM Weekly Hours: 37.5 FLSA Status: Non Exempt Pay range: $20.51- $23.07 POSITION OVERVIEW: Case Manager set clear, measurable goals in an effort to work towards housing permanency. Case Manager empowers residents to achieve their goals by creating a collaborative and supportive working relationship with clients based on empathy, accountability and trust. Case Manager provides information, referrals, and coordinate services such as: health care, job training, housing and immigration services among others. Case Manager is responsible for developing strategies for engaging with residents and creating awareness about services in the community and developing a path to re-housing. Job Responsibilities: u2022 Case managers carries a caseload of 25 residents Ensure that everyone assigned is personally interviewed, assessed, within 24 hours of admission u2022 Conduct intakes and makes assessments of residentu2019s needs and coordinate referrals as needed u2022 Along with resident, develop individualized service plan with short and long term goals u2022 Monitor compliance with goals through regular weekly scheduled appointments. ILP are reviewed with the resident on a bi-weekly basis Maintain file in an orderly fashion and up to date. Missing appts must be documented and remedy action to make up the appt as well u2022 Work closely with shelter staff to enforce rules and regulations for residents Hold conferences with the residents when rules are broken or disregarded u2022 Serve as an advocate with agencies and service providers to minimize barriers to residents receiving needed services u2022 Follow-up with referral sources to ensure that clients receive, and access necessary services in a timely manner. Accompanied a resident to an appt when strictly necessary u2022 Coach clients in job prep, housing availability, social services and other areas as needed u2022 Represent CP Unlimited at city and statewide coalitions, task forces and committees as assigned by supervisor u2022 Participate in trainings and meetings, case conferences and training seminars as indicated by Director of Social Services Comply with all DHS Absorb trainings as scheduled by DHS Perform other duties as assigned by the Case Work Supervisor Job requirements + Bacheloru2019s degree or some college in Human Services or related field. + Minimum of one year counseling experience or homeless services + Demonstrated sensitivity and experience with and/or knowledge immigration and disenfranchised communities including individuals whom identify as lesbian, gay, bisexual, transgender, queer, and/or HIV-affected, and individuals with mental health issues + Must have excellent written and oral communication skills, + Able to work under pressure, able to respond to a crisis situation, health or safety issue and take appropriate and immediate action u2022 Must be able to work flexible hours including evening and weekends u2022 Must be computer-literate and must have knowledge of Microsoft Office applications + CPR/First Aid Required + Narcan Certification required Ability to work flexible schedule including evenings and weekends Bilingual English/Spanish REQUIRED