Job Title

JLL empowers you to shape a brighter way.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Lobby Ambassador - JLLThe Lobby Ambassador delivers exceptional client and guest experiences through face-to-face engagement, proactive communication, and outstanding service. This client-facing role combines hospitality expertise with workplace support, ensuring seamless service delivery from pre-arrival to departure while creating a welcoming environment for all visitors, employees, and callers. The successful candidate will be expected to begin employment on February 16, 2026.Your day-to-day tasks will include:Enthusiastically welcome guests, anticipate their needs, and assist with arrivals, departures, and office orientationsEngage visitors, employees, and callers in a warm, helpful manner while maintaining visible presence throughout the workplaceServe as a resident expert on local cuisine, hotels, attractions, and upcoming events to enhance guest experiencesConnect with clients, customers, and support teams to proactively identify needs and deliver creative solutionsCoordinate with internal facilities management teams to facilitate hospitality-focused service delivery across all departmentsAct as central point of contact for campus information, wayfinding, and activity coordinationProvide meeting support, reception services, and personal assistance as neededPhysical Demands and Work Environment:Regular walking throughout the facility to engage with customers and guestsStanding for extended periods during guest interactions and reception dutiesAbility to lift and carry items related to mail services and meeting supportProfessional office environment with frequent interpersonal interactionMulti-tasking in fast-paced setting with shifting daily prioritiesRequired Qualifications:Minimum 2-3 years of customer service or hospitality-related experienceExcellent verbal and written communication skillsStrong interpersonal skills with passion for creating exceptional guest experiencesProven ability to multi-task and prioritize while maintaining accuracy and service qualityWorking knowledge of Microsoft Office suite (Teams, Excel, PowerPoint, Word, Outlook)Flexibility and positive attitude when managing changing prioritiesProfessional demeanor with confidence and responsiveness in customer service situationsPreferred Qualifications:Experience in corporate hospitality or workplace services environmentKnowledge of local area attractions, dining, and entertainment optionsFamiliarity with facilities management operations and service coordinationExperience with mail services and administrative support functionsBackground in event coordination or meeting support servicesAdditional language skills to serve diverse clienteleExperience with workplace technology platforms and information systemsThis position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.Estimated compensation for this position:50,000.00 - 57,000.00 USD per yearThis range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.Location:On-site -Seattle, WAIf