Job Title

Job Description We are seeking an IT Support Technician to provide handsu2011on endu2011user and office technology support, including troubleshooting and maintaining Zoom Rooms, printers, and desktop equipment such as monitors, keyboards, and docking stations. This role will support users with Windows applications and dayu2011tou2011day tasks within Microsoft Office 365, while also resolving issues related to Zoom and printing. The ideal candidate will have experience performing basic Active Directory tasks, including user account support and access issues, and will be comfortable providing timely, professional technical assistance in an office environment. This position includes participation in an onu2011call rotation to address any urgent technical issues that arise. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements -Experience providing end user or desktop support in a Windows environment -Working knowledge of Office 365 and Zoom -Experience with Active Directory for user administration -Strong troubleshooting and customer service skills