Job Title

Exciting new earning opportunities available! Apply today to begin the conversation! This is an onsite position located at 251 Gray Flats Rd, Beckley, WV.We focus on providing the environment, selection process, benefits, and training to ensure that we have agents of the highest caliber. We know a quality agent makes the difference for customers and how a great customer experience influences how they feel about the brand they have chosen.Headquartered in Washington, D.C., we have delivery locations across 26 sites in seven countries and maintain a network of over 40,000 employees.About the role:We are looking for people who are empowering, have problem solving skills and are able to turn any situation into an incredible experience. Join a growing team that is focused on an exciting business!This role will combine elements of customer service and sales. Sales & Service Consultants are responsible for creating an exceptional experience at every interaction for both new and existing customers.If you don’t meet all of the qualifications but have a passion for learning, are a go-getter and work well under pressure, APPLY! We will reach out to you and have an open discussion about this role and how you might fit.Your day-to-day will involve:Duties include, but are not limited to:Selling and saving products and servicesRecommending additional products and servicesNegotiating and completing save/service order requests from customersWorking with customers patiently, tactfully and efficientlyAccurately computing and quoting various fees and adjustments.Providing options to the customer based on product and service needsFull range of billing and collections dutiesFull range of repair resolution dutiesSome things we consider critical for this role:Schedule flexibilityExperience in a customer focused roleOutstanding communication and listening skillsAbility to work independently and make solid decisionsEnergeticProfessionalHistory of excellent work attendanceBasic math skillsData entry skillsSales aptitudeRequirements:Must be 18 years or olderHigh school diploma or equivalentMust be able to work onsite at our Beckley, WV location