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Job Title


Income Certification Specialist


Company : Westside Federation for Senior Supportive Housing


Location : Bronx, NY


Created : 2026-04-04


Job Type : Full Time


Job Description

Our Story The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a communityu2010based organization whose mission is to provide safe, affordable housing with supportive services within a residential setting which enhances the independence and dignity of each person. WSFSSH develops, manages, and provides housing for lowu2010 income older persons, many of whom live with mental illness and/or have experienced homelessness. Position Description Reporting to the Property Manager, the chief responsibility for the Income Certification Specialist is toassistin achieving quality compliance with the requirements ofWSFSSHu2019sexternal funders and regulators, thereby safeguarding WSFSSHu2019s assets and income streams, and meeting WSFSSHu2019shigh standardsfor excellence in this sphere. This is a full-time position (5) days a weekon-site. Responsibilities + Assistwith the completion ofthe annualcompliance recertification, monitoringdeadlinesand requirements to deliver such certification ina timely, thorough, quality manner. + Act as liaisonregardingcompliance and regulatory program standards and requirements; programs include HPD (Housing Preservation & Development) Section 8 / Affordable Housing, LIHTC, NYCHA, Section 8, Fair Housing, Affirmative Fair Housing Marketing, HPD Regulatory guidelines, + Assume a supporting role in deciphering and communicating relevant updates, facts, and requirements of related programs; helpidentifyand implement training; keep abreast of material industry / program changes that impact upon WSFSSHu2019s projects / assets + Process rent bills, receipts in RealPage. Process rent paymentsin a timely manner. + Oversee and ensure quality control of the departmentu2019s Master Files (electronic and hard copy) related to tenant records / compliance records + Draft correspondence concerning all related building management, compliance, certification, subsidy, and other pertinent matters + Serve as the Leasing and Compliance teamu2019s primary source, communicator, and reference point for tenant ledgers, income limits, maximum rents, and other key compliance parameters for relevant programs. + Review, approve, and resolve issuesregardingrent rolls, TICs / recertification packages.Assistin audit preparation, responses, and other reports and data + Be a proficient user and troubleshooter within RealPageu2019s Affordable system; work with Assistant Manager and Property Manager with daily operations asrequested. + Support and train building staff in their role(s) as contributors to the safekeeping and preservation of WSFSSH assets Required Skills / Abilities + Working knowledge of HPD, NYCHA, SECTION 8 guidelines + Proficiencywith theMicroSoftOffice suite and internet search/usage + Excellent written and spoken communications skills + Strong office/organizational skills + Ability toproblem-solveindependently + The ability to liaise effectively withsupervisors, Core management staff, and other WSFSSH employees throughout the organization to achieve the Asset Management Teamu2019s goal + Be emotionally, mentally, and physically able to perform job responsibilities + Maintain a strong and reliable work ethic and work schedule + Must be willing and able to be flexible and adaptable, to multi-task, to effectively handle competing priorities, and to hold and exercise effective and appropriately professional boundaries Education & Experience + High School Diploma or GEDrequired,Bachelorsdegree preferred. + LIHTC Certification, or relevant work experience + Demonstrated experience in project management, SRO building, affordable housing programs, income recertification, DHCR Lease Renewals and/or subsidy/regulatory compliance, property management and/or other areas related to WSFSSHu2019s Supportive Housing Management function Physical Requirements + Long periodsof sitting at a desk in front of a computer monitor Benefit Overview Westside Federation for Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include Medical, Dental, Vision, 403(b) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Employee Assistance Program (EAP), commuter benefits and more. Voluntary benefit options and time off includes 11-12 paid Federal Holidays as well as vacation and sick time. EEO Statement WSFSSH is an Equal Opportunity Employer (EEO); employment is based on qualifications, without discrimination on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristics as established by law. Monday - Friday (35) hours