Job#: 3020339Job Description:Our great client in Denver, CO has an immediate opening for a Technology Support Specialist. This is a 6 month contract to hire opportunity.Specifically, you will be responsible for:u00b7 Providing Level 1 and 2 support, as needed; Level 3 issues will be escalatedu00b7 Managing proprietary software changes and the introduction of new and highly complex technologiesu00b7 Full desktop support including; diagnosing desktop and support systems issues, reimaging computers, password assistance, screen shares, error codes, updates etc.u00b7 The resolution of all field computer associated problemsu00b7 Leveraging a ticketing system to manage workflowu00b7 Working occasionally with vendors; tracking service agreementsu00b7 Maintaining appropriate inventory to get new users up and running in short orderBring Your Best What this role needs:To meet the basic qualifications for this role you must have:u00b7 2 years of Level 1 Help Desk experienceu00b7 Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorshipTo be a strong fit for the Technology Success Specialist opportunity, you will have:u00b7 An associate's (two-year) degree in Computer Science or a related field, or an equivalent combination of education and experienceu00b7 2+ years of Level 1 and 2 Help Desk experience preferredu00b7 Demonstrated success troubleshooting PC related problems in a Windows environmentu00b7 Strong technical knowledge of computers, networks, systems & the Internet including the ability to:o Answer basic troubleshooting questions for desktop computers / laptopso Support and maintain a LAN/Servero Install system changeso Provide sign-on maintenance/assistanceo Set-up and maintain networked computerso Order network office computers and track maintenance agreementso Basic understanding of printers, telecommunications/phone systems, video conferencing and office equipmento Experience working with vendors preferredo Ability to travel locally to the corporate and district officesIn addition to your technical skills, success will require the following core competencies and characteristics:u00b7 Self-starter able to work independently, be resourceful and problem solve without direct day-to-day supervisionu00b7 Excellent interpersonal skills to work with users and vendors and leverage diplomacy in obtaining information and cooperation to solve technical problems/issuesu00b7 Strong written and verbal communication skillsu00b7 The ability to balance multiple priorities; strong demand management skillsApex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffingu00ae in Talent Satisfaction in the United States and Great Place to Worku00ae in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click [here](pMgPmWBqX4qA28b9Bf7lY2KQjlLdrQNwNfJhQzg3594-2D2526r-2D253DG8b1IHRk7bkr-2D5FrTVgAaC-2D5Ff74wgFwfAGcOAqe7sLu6gM-2D2526m-2D253DKSwtn4NSH373Jl2QRTjSnU312XsFz7LVwpp-2D2Dsh47MNsWVwpYdNI5URf-2D5FTKfHhOzI-2D2526s-2D253DpLsAIBu0yiSoTaX37PE-2D2DRDVsNLIaauU6Nzg5gfI7asI-2D2526e-2D253D-2526d-253DDwMGaQ-2526c-253DpMgPmWBqX4qA28b9Bf7lY2KQjlLdrQNwNfJhQzg3594-2526r-253DG8b1IHRk7bkr-5FrTVgAaC-5Ff74wgFwfAGcOAqe7sLu6gM-2526m-253DkGDtGiwNQuwovExZNJFZRnA4fMcloVwsNsjSvHEjGJ87-5FwMQp2kWT1RUzCrcB-2DHU-2526s-253Dw5KtsCOo5lU-5FuIo5FKYEllPLvD2CEOkoRtYrLyhAuLc-2526e-253D&d=DwMGaQ&c=pMgPmWBqX4qA28b9Bf7lY2KQjlLdrQNwNfJhQzg3594&r=G8b1IHRk7bkr_rTVgAaC_f74wgFwfAGcOAqe7sLu6gM&m=7deMTWHvEDD4AKJJMFAidSiQy4KetjJahFwFRjHCx0yhQs33BkAFNd8SkwB1d_ld&s=1u-0gjHSOuM97ISgYO-JCOYU0M8tGflt9N49RlxYtLo&e=){rel=
Job Title
Technology Support Specialist